Collaborate with Payroll, Benefits and Recruiting team with compliance matters and updated plan documents.Handled daily correspondence threw via telephone, email and physical mail. Responsible processing/ posting benefits payments and enrolling employees into benefit open enrollment.First point of contact for HR Field Managers, employees and Senior Management staffWorked on special HR projects related to Quality Assurance.Monitoring how employees and interns interact with the customer and evaluate quality of service.Providing coaching opportunities and recommendations to employees and interns on maintaining effective listening and excellent service.Coordinate Employee informational fairs, Corporate Credit Card Applications (BOA), Company Fuel Cards (Comdata) Flu shots, blood drive, Employee HR FAQs meetings.
Listed skills include Customer Satisfaction, Data Entry, Administration, Kronos Timekeeping, and 8 others.