Elijah Phillips Email & Phone Number

Houston, Texas, United States

• Entrusted with cultivating enduring relationships among regional customers, sales teams, and external stakeholders. • Encompass addressing incoming inquiries, rectifying order discrepancies, facilitating seamless order processing, and swiftly resolving customer concerns related to products or services. • Manage sales orders, facilitating order modifications, confirming delivery timelines, overseeing cancellations, assessing customer credit standings, executing necessary… Show more • Entrusted with cultivating enduring relationships among regional customers, sales teams, and external stakeholders. • Encompass addressing incoming inquiries, rectifying order discrepancies, facilitating seamless order processing, and swiftly resolving customer concerns related to products or services. • Manage sales orders, facilitating order modifications, confirming delivery timelines, overseeing cancellations, assessing customer credit standings, executing necessary documentation for credit/debit issuance, recommending alternative products or services to align with customer requirements, and adhering to established pricing protocols. • Demonstrated ability to work independently and be self motivated.• Display excellent verbal and written communication skills.• Showcase a lead role as a point person for all cryogenic dewar potential issues. Tasked with problem solving and helping the customer resolve their issue without the replacement of the product.• Spearhead comprehensive Quality Investigation Reports, leading to significant cost savings of $90k for Linde since assuming this responsibility in October 2023. Show less

Houston, Texas, United States

• Cultivated an extensive expertise in specialty gas production and analytical processes, encompassing the precise handling of high-purity gasses, cryogenic liquids, flammable substances, and complex multi-component mixes. • Demonstrated proficiency in orchestrating seamless communication among five distinct departments and coordinating with regional branches.• Oversaw the meticulous scheduling of Hydrogen trailer deliveries.• Had a proactive approach ensured not only… Show more • Cultivated an extensive expertise in specialty gas production and analytical processes, encompassing the precise handling of high-purity gasses, cryogenic liquids, flammable substances, and complex multi-component mixes. • Demonstrated proficiency in orchestrating seamless communication among five distinct departments and coordinating with regional branches.• Oversaw the meticulous scheduling of Hydrogen trailer deliveries.• Had a proactive approach ensured not only the timely completion but consistently surpassed the daily production requirements.• Demonstrated Leadership ability by providing direction, guidance, and training for new and existing employees. Show less

Houston, Texas, United States

• Meticulous filling of Liquid Cryogenic Dewars, Medical Grade Gases, Industrial Gases, and customized gas mixtures. • Conducted rigorous testing on the purity of these gasses to ensure strict adherence to established plant guidelines and protocols. • Upheld the stringent standards set by regulatory bodies such as DOT, FDA, and Linde, ensuring that all filled products met their respective qualifications and complied with industry regulations