Manage and control all outbound operations through running operational flow by making strategic labor headcount moves throughout shifts in picking, packing and ship dock to ensure customer shipments are delivered at critical pull times (achieved an average of 103% to plan for performance over the last 7 months)Created operational layout project surrounding item acquisition that increased customer shipment pallets picks by 116% (projected 1,825,000 extra units picked per year and $300,000 cost savings for yearly labor)Assess quality reports to evaluate fulfillment center performance and developed and implement targeted improvements for successful corrective plans that reduced quality defects for false pick shorts (decreased quality defects by 30% from January to june) Utilize operational data points to make strategic and report methods of procedures within Amazon daily operations by collecting and analyzing operational dataEvaluate key performance indicators relating to production levels, quality standards and maintenance actions to identify and address operational problems and create daily/weekly metric reportsSupervise and coach 50 to 100 employees daily to meet Amazon employee performance standards to maximize worker efficiencyDeveloped 3 associates to promote to L3 process assistants with full training of operational excellence and efficiency for outbound operations of Amazon's fulfillment processes

Upscaled a construction business revenue by $100,000 by creating a new strategic approach that included outsourcing, accelerated job premiums, search engine optimization, website creation, Google Business profile, QR code business card/links, etc.Decreased Lucatero Construction business expenses by $50,000 by performing a deep budget analysis and implemented new agile project management methodologies that increased worker efficiency by 15%Improved Lucatero construction overall business with revitalizing the brand awareness with new logo and marketing strategies specific to targeting high-end landscaping such as water features, outdoor patios, infinity pools, pavers, AstroTurf, etc.Conducted operational process analysis & trend analysis to identify key markets to help businesses meet industry best practices

Generated $18 million in personal lines over the last 5 years with an implementation of an effective referral system, search engine optimization, external sales/marketing strategies, project management and business analysisPursued prospect clients and fostered strong relationships for maximum client retention (achieved a retention rate of 97%)Increased clientele from 150 clients to over 2000 current clients with implementation of newly developed client acquisition strategies focused on exceptional customer satisfactionCompiled and analyzed client data for effective strategic approaches toward client acquisition (achieved 1233% increase in clients)Performed monthly/quarterly/yearly overview of financial performance of the insurance agency including business forecasting, trend analysis, budgeting, and variance analysis and presented gathered financial data to upper-level managementManaged and delegated a team of 4 employee’s tasks using agile project management methodology, which increased work efficiency by 20% and assisted team members in servicing an average of 300 customers monthly

Organized and coordinated a team of business and engineering/computer science students using the coding language java and javascript to complete a ride sharing app engineered to reduce carbon emissions to zeroOversaw all financial and technological components of each club project and made necessary adjustments to maximize effectiveness, profitability, and efficiency in projects from inception to finalization Assembled detailed financial analysis excel sheets, budget analysis, project management, market entry/exit strategies, competitive analysis, etc. for quarterly projects and performed financial forecasting models to predict effectiveness of ride sharing app

• Coordinated all committees in the chapter with new communication messaging system to increase efficiency• Oversaw the leadership components of the Chapter’s Honors in Action (H.I.A) research project and led members to receive 2nd place national award for Artificial Intelligence H.I.A. project competition• Educated chapter members about PTK Scholarship opportunities and helped all members receive at least one scholarship.

Served as the student leader of ASU and advocated for the rights of the 20,000+ students at the LACCD board of trustees meetings which included the passing A.B. 705 bill that maximized students' probability of transferring in 2 years.Executed a mass campus food donation drive alongside the helping hands foundation food pantry and accumulated over 3000 canned donations that fed 200+ students during the holidays for 3 monthsPresided over a $500,000 account and performed a yearly budget analysis for student benefits and created a multitude of student incentives including scholarships with an allocated amount of $3000 yearly and low cost rental programsCollaborated with the College President on matters concerning the student homeless population and created over 500 essential care packages and food vouchers for students impacted by the pandemic

• Responsible for all Associated Student Union publicity and spearheaded multiple social campaigns for homeless students.• Created flyers, posters, and social media posts that produced 150% more student engagement on ASU website• Increased attendance by 600% to all events with new marketing strategies• Chaired the Public Relation Committee to plan each event effectively and managed a team of 6 members