Learn about various kinds of coffee and craft beer beverages to be able to accurately recommend customers their preferred options. Interact with customers in a friendly manner to support community ties to Grateful Brew.Sell beers and coffee at the POS. Encourage and persuade customers to buy the retail merchandise

● Present, promote, and sell products to new and existing customers● Created and maintain company website to improve marketing, check it out here!: https://www.koplusa.com/● Write articles for the company website and online magazines to market products ● Establish, develop, and maintain positive business relationships to ensure future sales● Supply management with reports on customer needs, problems, interests, using CRM software● Plan/attend business trips in the western USA region to meet with existing and potential clients● Attend monthly sales meetings. Present sales plans and trip proposals to management● Coordinate sales effort with team members and other departments● Manage sales software by uploading product information and responding to customer inquiries

Worked with people with developmental disabilities by helping to teach them life skills, with the ultimate goal of helping them become independent individuals. Some duties included were:●Developed individual “life plans” to guide daily activities, and log daily notes on “lifeplan” goals of participants●Assist participants with daily operations development of skills towards goal-fulfillment●Plan activities and tasks to develop responsibilities and skills of participants●Interact with participants to develop communication skills and ensure safety of participants while promoting the interests of the organization●Applied a positive reinforcement method to direct negative behaviors●Supplied one-on-one attention to each individual, while maintaining overall focus on the entire group●Assisted participants with the skills for job readiness●Developed relationship to build trust and execute developmental and operational activities●Transported participants on trips or community inclusion, as well as pick-up and drop-offs