ASM Global is the world’s leading producer of entertainment experiences. It is the global leader in venue and event strategy and management—delivering locally tailored solutions and cutting-edge technologies to achieve maximum results for venue owners. The company’s elite venue network spans five continents, with a portfolio of more than 350 of the world’s most prestigious arenas, stadiums, convention, and exhibition centers, and performing arts venues.In my role, I am responsible for overseeing all aspects of Human Resources Operations, this includes managing various administrative tasks, and ensuring the seamless maintenance of Facility Benefit Programs. Additionally, I am involved in coordinating payroll activities for our entire employee population.Key Responsibilities:● Collaborates with department managers to align HR strategies with business goals, resulting in improved employee engagement and retention rates.● Collaborates with managers to form role-specific structured interview questions, and coach on recruitment procedures, encompassing best practices in interviewing and documentation retention requirements.● Manages employee relations initiatives, resolves conflicts, and conducts investigations when necessary, fostering a positive workplace culture.● Generates reports and provides data analysis to support decision-making and compliance reporting requirements.Selected Achievements:● Enhanced candidate pool by up to 50% through proactive pursuit of diverse sourcing strategies.

RIFEstablished an onboarding program that corresponds with the company’s goals and culture, coordinated all onboarding activities, communicated with new hires, handled new hire paperwork, liaise with other departments, tracked and reported progress, and evaluated the effectiveness of the onboarding program.Key Responsibilities:●Maintained accurate employee records, managed HRIS systems, and conducted data audits to ensure data integrity.●Monitored and tracked the progress of onboarding activities, ensuring timely completion of all required tasks.●Evaluated staffing review requests to approve requisition postings and ensure accurate allocation of staffing resources.●Spearheaded all aspects of the onboarding process, from preparing offer letters and conducting background checks to organizing new hire paperwork and conducting new hire orientation..● Owned the drug and alcohol program ensuring all relevant documents and correspondence were completed accurately and in compliance with company and regulatory requirements such as the PRIA (Pilot Record Improvement Act), DOT (Department of Transportation), FAA (Federal Aviation Administration).Selected Achievements:●Collaborated with cross-functional teams to enhance the onboarding experience, resulting in a 30% reduction in onboarding time.●Implemented remote I-9 verification procedure, mitigating notary errors and ensuring compliance with the Department of Homeland Security’s stringent three-day deadline.

Played a crucial role in assisting the General Manager with overall management and operations of the facility, including but not limited to human resources, safety, marketing, and procurement. Responsible for supervising personnel, assuring customer satisfaction, managing inventory and supplies, and training/developing personnel. Key Responsibilities:●Oversaw daily operations, including customer service, order fulfillment, and staff coordination.●Spearheaded safety meetings to educate and train employees on adherence to safety guidelines within the company's comprehensive safety program.●Collaborated with Corporate HR to streamline onboarding processes, ensuring seamless integration of new hires into the team.●Cross-functional collaboration with Corporate HR and the General Manager to strategically recruit and cultivate Staff and Shift Managers, ensuring the restaurant possesses a capable team poised for future leadership.Selected Achievements:●Collaborated with HR and the Franchise owner to design and develop a comprehensive and competitive benefits package for our employees.