Elijah Whites

Elijah Whites Email and Phone Number

Sr. Amazon Marketplace Manager | Brand Services at SuperOrdinary @ SuperOrdinary
Elijah Whites's Location
Austin, Texas Metropolitan Area, United States, United States
About Elijah Whites

While working at Spreetail Channels division Sr. Account Health Manager, leading a team of 7 specialists and 16 overseas contractors supporting and maintaining Amazon US, Canada & United Kingdom marketplaces. Managed and monitored the listing's liveliness for 30K SKUs by creating scalable processes for appealing & resolving account health and product compliance/violation-related issues. At Fancy Awesome I managed a team of 4 individuals and 30 small to enterprise-size brand on Amazon’s Seller Central & Vendor Central. Optimize marketing campaigns by analyzing and monitoring daily marketing data analytics and metrics, including customer acquisition costs, conversion rates, clickthrough rates, and company-specific key performance indicators Audited Amazon brands catalog and coordinated with account managers to plan, develop, align and execute strategies that would meet client's vision, mission and purpose. This included the following Amazon programs, born to run, transparency, brand registry, customer engagement, A/B content testing Developed and implemented a streamline strategy for creating A+ Content, Storefront, Amazon Live & Posts creating new brand awareness and increasing Amazon brand followers by 80% m/m. Developed & implemented key processes for paid and organic brand growth infinitives. As the COO at Serving Social LLC I had the opportunity to work with highly influential companies across numerous industries. My work was focused on discovering new and creative ways to incorporate marketing strategies through technology to gain brand awareness and increase market share. Having worked with small businesses and national brands to reach a broader audience. My work engaged users across multiple platforms and increased online store traffic for brand by using Google‘s Street Views 360-degree immersive Technology creating a better customer experience.

Elijah Whites's Current Company Details
SuperOrdinary

Superordinary

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Sr. Amazon Marketplace Manager | Brand Services at SuperOrdinary
Elijah Whites Work Experience Details
  • Superordinary
    Sr. Marketplace Manager
    Superordinary May 2024 - Present
    Shanghai | New York City | Los Angeles, Us
    My role involves managing our product catalog, customer service, & account health. I am also responsible for maintaining product compliance and brand protection. Key Responsibilities:Catalog Management: Oversee the accuracy of our product listings, ensuring they are aligned with best practices and meet marketplace standards. Customer Service: Lead a dedicated team to provide exceptional customer support, resolving issues swiftly to maintain high customer satisfaction.Account Health: Monitor and maintain the health of our marketplace accounts, proactively addressing issues that could impact the buying ability of our brand's products. Amazon Product Compliance: Ensure all products meet Amazon's strict compliance requirements, mitigating risks related to listing removals or account suspensions.Brand Protection: Implement strategies to protect our brand from unauthorized sellers and counterfeit products, ensuring our brand's reputation and market position remain strong.
  • Superordinary
    Sr. Amazon Manager | Account Health | Brand Services
    Superordinary Jan 2023 - May 2024
    Shanghai | New York City | Los Angeles, Us
  • G.W. Investment Partners Llc
    Co-Founder
    G.W. Investment Partners Llc Dec 2020 - Present
  • Simpler Moving
    Partner
    Simpler Moving Nov 2017 - Present
    Equity partner at Simpler Moving & Packing which is a Austin company on the fast track to innovative technology that will enhance customer experience and changes the Moving industry through providing superior service and products to individuals, families and businesses during their transitional period.
  • Spreetail
    Sr. Amazon Listing Health Manager
    Spreetail Jan 2022 - Nov 2022
    Lincoln, Ne, Us
    Channels division Sr. Account Health Manager leading a team of 7 specialists and 16 overseas contractors supporting and maintaining Amazon US, Canada & United Kingdom marketplaces. Managed and monitored the listing's liveliness for 30K SKUs by creating scalable processes for appealing & resolving account health and product compliance-related issues.
  • Fancy Awesome
    Head Of Amazon Services
    Fancy Awesome Jul 2019 - Dec 2021
    Austin, Tx, Us
    I help large and medium-sized brands navigate the complexities of selling on Amazon.Platform proficient - Seller Central & Vendor CentralFBA & MFN ManagementAmazon Advertising ManagementMarketing strategy Account set-upInventory forecasting & orderingAccount Health & compliance Brand registry managementCreative & Design - Storefront, A+, product images, videos ads, etcAmazon PostAmazon live production & managementManaging a team of 5 individuals and 30 small enterprise-size brand accounts on Amazon’s Seller Central & Vendor Central platformsOptimize marketing campaigns by analyzing and monitoring daily marketing data analytics and metrics including customer acquisition costs, conversion rates, clickthrough rates, and company-specific key performance indicators Audited Amazon brands catalog and coordinated with account managers to plan, develop, align and execute strategies that would meet client's vision, mission and purpose. This included the following Amazon programs, born to run, transparency, brand registry, customer engagement, A/B content testing Recovered 375k in Vendor Central chargeback & decreased the overall chargebacks by 73% through process improvement within internal & external partners Developed and implemented a streamline strategy for creating A+ Content, Storefront, Amazon Live & Posts creating new brand awareness and increasing Amazon brand followers by 80% m/m. Developed & implemented key processes for paid and organic brand growth infinitives. Shopify Integration support and account management. Coordinated new client on-boarding, defined scope, and managed milestones.
  • Vetted Heroes, Llc
    Creative Director
    Vetted Heroes, Llc 2016 - Dec 2019
    Frisco, Texas, Us
    I worked as an marketing/ business advisor with VettedHeroes.
  • Serving Social,Llc
    Chief Operating Officer
    Serving Social,Llc 2015 - Jul 2019
    Full-service digital marketing agency which provided small to medium-sized businesses marketing education, brand development, and strategies to help grow their business Developed relationships with corporate and state partners like Mashable and the City of Austin to support business initiatives Spearheaded “Entrepreneurs Roadshow” in partnership with Google’s “Get Your Business Online” program and U.S. Chamber of Commerce by traveling nationwide to highlight underserved communities through video, blog, podcast, and social media. Provided marketing resources and technology for up to 250+ small businessesLaunched Google Street View Program as a Google Certified Agency for the City of Austin and managed team of 25 photographers across the nation Led a core team of account managers and subcontractors including PR, website design and development, copywriters, and ads teamsSpecial recognition: Recipient of “Moving America Forward” award presented by Rear Admiral Kevin F. Delaney (Ret.)
  • Serving Social,Llc
    Creative Director | Google Trusted Photographer
    Serving Social,Llc Nov 2014 - Jul 2019
  • A Trusted Google Agency
    Director Of Photography
    A Trusted Google Agency Jan 2015 - Dec 2015
  • Strange Ham Production
    Creative Director
    Strange Ham Production 2012 - Dec 2015
    We Film Stuff
  • Mojo City Magazine
    Creative Director
    Mojo City Magazine Jan 2008 - Jan 2010

Elijah Whites Skills

Sales Customer Service Social Media Marketing Management Marketing Project Management Sales Management Strategic Planning Marketing Strategy Videography Leadership Team Building Account Management Photography Internet Video Production Online Advertising Online Marketing Google Virtual Tours Commercial Photography Social Networking Music Production Video Production Web Marketing Internet Marketing Web Video Social Media Sales And Marketing Virtual Tours

Elijah Whites Education Details

  • Texas State Technical College Waco
    Texas State Technical College Waco

Frequently Asked Questions about Elijah Whites

What company does Elijah Whites work for?

Elijah Whites works for Superordinary

What is Elijah Whites's role at the current company?

Elijah Whites's current role is Sr. Amazon Marketplace Manager | Brand Services at SuperOrdinary.

What is Elijah Whites's email address?

Elijah Whites's email address is vo****@****ail.com

What is Elijah Whites's direct phone number?

Elijah Whites's direct phone number is +151294*****

What schools did Elijah Whites attend?

Elijah Whites attended Texas State Technical College Waco.

What are some of Elijah Whites's interests?

Elijah Whites has interest in Drums Of Every Sort, B2b B2c Interactions Business Growth, Music, Videography, Photographer.

What skills is Elijah Whites known for?

Elijah Whites has skills like Sales, Customer Service, Social Media Marketing, Management, Marketing, Project Management, Sales Management, Strategic Planning, Marketing Strategy, Videography, Leadership, Team Building.

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