Elijah Whites Email and Phone Number
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While working at Spreetail Channels division Sr. Account Health Manager, leading a team of 7 specialists and 16 overseas contractors supporting and maintaining Amazon US, Canada & United Kingdom marketplaces. Managed and monitored the listing's liveliness for 30K SKUs by creating scalable processes for appealing & resolving account health and product compliance/violation-related issues. At Fancy Awesome I managed a team of 4 individuals and 30 small to enterprise-size brand on Amazon’s Seller Central & Vendor Central. Optimize marketing campaigns by analyzing and monitoring daily marketing data analytics and metrics, including customer acquisition costs, conversion rates, clickthrough rates, and company-specific key performance indicators Audited Amazon brands catalog and coordinated with account managers to plan, develop, align and execute strategies that would meet client's vision, mission and purpose. This included the following Amazon programs, born to run, transparency, brand registry, customer engagement, A/B content testing Developed and implemented a streamline strategy for creating A+ Content, Storefront, Amazon Live & Posts creating new brand awareness and increasing Amazon brand followers by 80% m/m. Developed & implemented key processes for paid and organic brand growth infinitives. As the COO at Serving Social LLC I had the opportunity to work with highly influential companies across numerous industries. My work was focused on discovering new and creative ways to incorporate marketing strategies through technology to gain brand awareness and increase market share. Having worked with small businesses and national brands to reach a broader audience. My work engaged users across multiple platforms and increased online store traffic for brand by using Google‘s Street Views 360-degree immersive Technology creating a better customer experience.
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Sr. Marketplace ManagerSuperordinary May 2024 - PresentShanghai | New York City | Los Angeles, UsMy role involves managing our product catalog, customer service, & account health. I am also responsible for maintaining product compliance and brand protection. Key Responsibilities:Catalog Management: Oversee the accuracy of our product listings, ensuring they are aligned with best practices and meet marketplace standards. Customer Service: Lead a dedicated team to provide exceptional customer support, resolving issues swiftly to maintain high customer satisfaction.Account Health: Monitor and maintain the health of our marketplace accounts, proactively addressing issues that could impact the buying ability of our brand's products. Amazon Product Compliance: Ensure all products meet Amazon's strict compliance requirements, mitigating risks related to listing removals or account suspensions.Brand Protection: Implement strategies to protect our brand from unauthorized sellers and counterfeit products, ensuring our brand's reputation and market position remain strong. -
Sr. Amazon Manager | Account Health | Brand ServicesSuperordinary Jan 2023 - May 2024Shanghai | New York City | Los Angeles, Us -
Co-FounderG.W. Investment Partners Llc Dec 2020 - Present
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PartnerSimpler Moving Nov 2017 - PresentEquity partner at Simpler Moving & Packing which is a Austin company on the fast track to innovative technology that will enhance customer experience and changes the Moving industry through providing superior service and products to individuals, families and businesses during their transitional period. -
Sr. Amazon Listing Health ManagerSpreetail Jan 2022 - Nov 2022Lincoln, Ne, UsChannels division Sr. Account Health Manager leading a team of 7 specialists and 16 overseas contractors supporting and maintaining Amazon US, Canada & United Kingdom marketplaces. Managed and monitored the listing's liveliness for 30K SKUs by creating scalable processes for appealing & resolving account health and product compliance-related issues. -
Head Of Amazon ServicesFancy Awesome Jul 2019 - Dec 2021Austin, Tx, UsI help large and medium-sized brands navigate the complexities of selling on Amazon.Platform proficient - Seller Central & Vendor CentralFBA & MFN ManagementAmazon Advertising ManagementMarketing strategy Account set-upInventory forecasting & orderingAccount Health & compliance Brand registry managementCreative & Design - Storefront, A+, product images, videos ads, etcAmazon PostAmazon live production & managementManaging a team of 5 individuals and 30 small enterprise-size brand accounts on Amazon’s Seller Central & Vendor Central platformsOptimize marketing campaigns by analyzing and monitoring daily marketing data analytics and metrics including customer acquisition costs, conversion rates, clickthrough rates, and company-specific key performance indicators Audited Amazon brands catalog and coordinated with account managers to plan, develop, align and execute strategies that would meet client's vision, mission and purpose. This included the following Amazon programs, born to run, transparency, brand registry, customer engagement, A/B content testing Recovered 375k in Vendor Central chargeback & decreased the overall chargebacks by 73% through process improvement within internal & external partners Developed and implemented a streamline strategy for creating A+ Content, Storefront, Amazon Live & Posts creating new brand awareness and increasing Amazon brand followers by 80% m/m. Developed & implemented key processes for paid and organic brand growth infinitives. Shopify Integration support and account management. Coordinated new client on-boarding, defined scope, and managed milestones. -
Creative DirectorVetted Heroes, Llc 2016 - Dec 2019Frisco, Texas, UsI worked as an marketing/ business advisor with VettedHeroes. -
Chief Operating OfficerServing Social,Llc 2015 - Jul 2019Full-service digital marketing agency which provided small to medium-sized businesses marketing education, brand development, and strategies to help grow their business Developed relationships with corporate and state partners like Mashable and the City of Austin to support business initiatives Spearheaded “Entrepreneurs Roadshow” in partnership with Google’s “Get Your Business Online” program and U.S. Chamber of Commerce by traveling nationwide to highlight underserved communities through video, blog, podcast, and social media. Provided marketing resources and technology for up to 250+ small businessesLaunched Google Street View Program as a Google Certified Agency for the City of Austin and managed team of 25 photographers across the nation Led a core team of account managers and subcontractors including PR, website design and development, copywriters, and ads teamsSpecial recognition: Recipient of “Moving America Forward” award presented by Rear Admiral Kevin F. Delaney (Ret.)
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Creative Director | Google Trusted PhotographerServing Social,Llc Nov 2014 - Jul 2019
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Director Of PhotographyA Trusted Google Agency Jan 2015 - Dec 2015
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Creative DirectorStrange Ham Production 2012 - Dec 2015We Film Stuff
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Creative DirectorMojo City Magazine Jan 2008 - Jan 2010
Elijah Whites Skills
Elijah Whites Education Details
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Texas State Technical College Waco
Frequently Asked Questions about Elijah Whites
What company does Elijah Whites work for?
Elijah Whites works for Superordinary
What is Elijah Whites's role at the current company?
Elijah Whites's current role is Sr. Amazon Marketplace Manager | Brand Services at SuperOrdinary.
What is Elijah Whites's email address?
Elijah Whites's email address is vo****@****ail.com
What is Elijah Whites's direct phone number?
Elijah Whites's direct phone number is +151294*****
What schools did Elijah Whites attend?
Elijah Whites attended Texas State Technical College Waco.
What are some of Elijah Whites's interests?
Elijah Whites has interest in Drums Of Every Sort, B2b B2c Interactions Business Growth, Music, Videography, Photographer.
What skills is Elijah Whites known for?
Elijah Whites has skills like Sales, Customer Service, Social Media Marketing, Management, Marketing, Project Management, Sales Management, Strategic Planning, Marketing Strategy, Videography, Leadership, Team Building.
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