Elijah Cass Email & Phone Number

I am the Carrier Relations Team Lead at Spearline.Spearline is a leading market intelligence company in the telecommunications industry. The Spearline platform enables large enterprises and telecommunications service providers to test connectivity and quality on their global telecoms network.Previous employment, predominantly in the customer services and sales sectors, has provided invaluable experience and knowledge which I utilise daily.In a challenging role I strive to not only meet and exceed all expectations myself but look to bring out the best from my colleagues through leading by example.Working with numerous internal departments as well as working closely with existing and prospective partners I look to build strong working relationships that last long into the future.With Spearline operating in over 80 countries, the data gathered by the Spearline platform allows companies to greatly reduce downtime, manage service quality and improve customer experience.Our proactive testing service identifies critical outages across global customer-facing contact numbers. Organisations all over the world have the ability to identify in real time if contact numbers are failing to connect or experiencing audio quality issues.And, if you haven’t already done so, please follow the Spearline company page on LinkedIn!https://www.linkedin.com/company/spearline/

Listed skills include Customer Service, Social Media, Digital Media, Process Improvement, and 19 others.