Elijah Diaz Email and Phone Number
I am a first-generation Mexican/Salvadoran American, born in San Francisco, California. My cultural roots extend to both Mexico (my mother's side) and El Salvador (my father's side), as both sides of my family immigrated to the United States. After living in San Francisco for nine years, I moved to the East Bay in 2012.In terms of personal interests, I enjoy playing basketball, video games, and working with computers. My professional interests lie in the fields of cybersecurity, video game production, IT infrastructure, and business leadership! I aspire to establish and run my own cybersecurity company someday.
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L2 Service Desk Support Technician @ GustoGusto Jul 2023 - PresentSan Francisco Bay Area -
Gaptech It Service Desk InternGap Inc. Feb 2023 - Jul 2023San Francisco Bay Area• Demonstrated outstanding technical expertise and efficiency by consistently resolving over 20 daily help desk tickets, exceeding expectations, and leveraging the full capabilities of ServiceNow as our ticketing software.• Exceeded service level expectations by monitoring 100+ weekly tickets through Teams and Outlook.• Demonstrated exceptional client engagement skills by proactively closing tickets within a remarkable 36- hour timeframe, consistently achieving high levels of end-user satisfaction. -
EmployeeMr. Dewie'S Mar 2022 - Jul 2023United States• Leveraged exceptional interpersonal skills to establish and maintain strong customer relationships, resulting in a remarkable 25 five-star reviews and generating significant publicity for the shop.• Demonstrated exceptional coordination skills by developing and implementing a comprehensive cleaningplan, consisting of three weekly sessions, with the goal of ensuring top-tier customer safety, satisfaction, and fostering a strong relationship with the shop's manager and owner.• Proactively discussed at least 3 pain points weekly with management and assisted with developing and influencing new policies that ultimately improved workflow, employee experience, and customer satisfaction. -
AssistantCostco Wholesale
Elijah Diaz Skills
Elijah Diaz Education Details
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High School Diploma
Frequently Asked Questions about Elijah Diaz
What company does Elijah Diaz work for?
Elijah Diaz works for Gusto
What is Elijah Diaz's role at the current company?
Elijah Diaz's current role is L2 Service Desk Support Technician @ Gusto | Cybersecurity Oriented | Google Certified in IT Support | Google certified in Cybersecurity.
What schools did Elijah Diaz attend?
Elijah Diaz attended Year Up, Summit Tamalpais Public School.
What skills is Elijah Diaz known for?
Elijah Diaz has skills like Leadership, Information Technology, Help Desk Support, Ids, Linux, Creativity, Active Directory, Cybersecurity, Service Desk, Computer Hardware, Retail, Windows.
Who are Elijah Diaz's colleagues?
Elijah Diaz's colleagues are Grace Torres, Cptd, Griffin Kauvar, Ryan Galloway, Taylor Simmons, Erick Gorin, Wyatt Angell, Brady Fisher.
Not the Elijah Diaz you were looking for?
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Elijah Diaz
I Help In-House Creative Teams Leverage 3D/2D Tech To Elevate Their Content Production.New York, Ny -
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Elijah Diaz
New York, Ny1fashionnova.com -
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