Elijah Hawk Email & Phone Number

Los Angeles, Ca, Us

Seattle, Wa, Us

As a Security Certifier, I contributed to securing software applications built within the Amazon Pharmacy organization using an internal software security hardening system known as "Anvil".- I led meetings to evaluate security practices for 3 different software packages. This included scheduling kickoff meetings and architecture reviews. Designing and reviewing threat models, reviewing code through both manual and automated means, scheduling penetration tests, and writing incident response documents.- Contributed to Frontend UI Automation using a project written in TypeScript that leveraged Puppeteer to automated browser interaction and Jest for writing assertions. We also interacted with AWS accounts using libraries for S3, Secrets Manager, and Amplify- Wrote documentation referencing ISO/IEC 25000 also known as SQuaRE (System and Software Quality Requirements and Evaluation) and ISO/IEC 9000 (quality management systems) to better align QA goals with internationally recognized standard operating procedures- Led the effort to consolidate and streamline test cases against multiple "Feature Areas" for the entire QA team to use for weekly software release cycles using TestRail- Created automated strategy for creating defects based off of remote Jenkins jobs running automated tests that I wrote and contributed to writing.- Worked on an OCR (optical character recognition) project to capture insurance card data for automatic import into Amazon Pharmacy to improve the user experience for our customers.- Sent weekly and daily testing status emails to software engineering team leads and software engineers- Organized test plan and test execution strategy for happy, boundary, and sad paths- Created bug bash documentation to share with team members throughout test cycles.- Created a Python package that uses Jupyter and Pandas to analyze internally created defects to report statistics like the count of defects created, and in which area a defect was created in.

Seattle, Wa, Us

After Ring was acquired by Amazon in April 2018, I entered the Amazon workforce as a Level 4 Quality Assurance Engineer, additionally I:- Wrote test plans for in-development software projects using Confluence and later internal Amazon tools- Collaborated with software engineers to prioritize test cases and collaborate on how test cases should be written for weekly execution following the standard SDLC- Attended sprint planning, office hours, and trending issues meetings where problems experienced by customers were identified and prioritized for resolution- Supported the software development team in a QA capacity by testing several services including but not limited to: Clients API, OAuth API, Device Registry API, 2FA API (built-on Authy)As a Security Certifier, I contributed to securing software applications built within Ring such as Product Life Cycle (PLC) as described earlier. Additionally, I:- Worked on Backend API Automation using an in-house built framework written in Java that relied on the TestNG assertion library. The software package itself utilized a combination of Jenkins to execute test runs, and software called "Report Portal" for organizing results- Emphasized secure software practices while working with team members within and around the QA organization- Worked with Splunk to analyze logs at enterprise scale

Santa Monica, California, Us

- Performed manual testing on an internal Ruby system called "Admin Panel"- Created and managed test cases, suites, and runs in TestRail- Contributed to testing a custom-built service called Product Lifecycle (PLC)- Built automated tests using Postman- Executed test cases against a weekly cadence following standard SDLC procedures- Leveraged Charles Proxy to help with testing and to create bugs for developers

Santa Monica, California, Us

I started at Ring in the customer support center as a Level 1 Community Support Agent to help troubleshoot issues that customers had with their devices. I very quickly worked my way to the weekend lead position and conducted more advanced troubleshooting with users as a Level 2 Community Support Agent. Additionally, I:- Demonstrated proficiency communicating with customers- Demonstrated technical knowledge about IoT devices

Arlington, Virginia, Us

- Trained and certified infantrymen in Combat Lifesaver techniques- Deployed to Haiti in January 2010 to assist with humanitarian relief

Computer Science

Associate'S Degree, Liberal Arts And Sciences, General Studies And Humanities

Education record