Whilst in my position at Pavers Shoes, I was able to work independently to achieve team goals in a timely and effective manner whilst maintaining high brand standards to achieve customer satisfaction. Within this role I also gained several accreditations providing me with increased responsibility to further improve my adaptability and communication skills.Throughout my time at Innovation Group, I was able to display my organisational skills whist consistently maintaining high standards and attention to detail. Communicating primarily by phone and email, I was able to process insurance claims, working in conjunction with the customers and insurance companies to ensure they understood the cost recovery process. This encompassed a wide range of tasks from chasing insurance payments to liaising and scheduling with various third parties to ensure positive outcomes and tight deadlines are met.In my previous role at Be My Social, I carry out all web design and development tasks as well as onboarding new clients over telephone and video calls, whilst also performing duties within social media and graphic design. Communicating with both internal colleagues and clients, I have gained a large amount of experience within a small amount of time. My inclusive and diverse approach to design is paramount to my success at Be My Social and has lead me to influence design in many other areas of the business, including graphics and social media.As Digital Development and IT Manager at Moisture Control and Measurement, I spearhead the creation of innovative marketing materials and the development of both internal and customer-facing applications. My primary focus is on enhancing customer success and experience through the implementation of advanced digital solutions. By leveraging my expertise in IT and digital development, I ensure that our applications are intuitive, efficient, and aligned with our customers' needs. This role involves close collaboration with various departments to streamline operations, improve service delivery, and drive overall business growth. My commitment to excellence and continuous improvement is instrumental in positioning MCM as a leader in the moisture and gas industry.