Operations Project Manager
Current- Effectively lead implementation of WMS system on time and on budget
- Strategically revamped and documented warehouse operational processes to increase efficiency and customer satisfaction in multiple locations
- Created measurements (KPIs) to drive operational success to report to stakeholders
- Identify process improvements and develop change management strategies from conception to completion
- Established documentation practices pre, during and post project/process implementation
- Liaison between Operations and all other business departments