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- Manage a team of Pardot/Marketing Cloud consultants - Implementation for Marketing Cloud and Pardot Clients- Solution Design for Salesforce Marketing products- Manage Marketing Cloud Strategy and Implementation for ongoing customers- Manage Presales SoW creation for project customers

The responsibilities within this role are:- Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions,- Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,- Review solutions and recommending improvements,- Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project,- Own the… Show more The responsibilities within this role are:- Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions,- Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,- Review solutions and recommending improvements,- Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project,- Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions,- Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,- Provide guidance on user story writing style,- Ensure success and acceptance criteria are defined for each story,- Describe and illustrate designs with appropriate justifications,- Ensure documentation of the steps for testing,- Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs,- Supervise the configuration, quality assurance, testing, and deployment of Salesforce,- Collaborative project and workstream planning. Show less

The responsibilities within this role are:- Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business- Provide consulting and coaching around best practices in Salesforce administration and implementation to enhance user experience- Work on Salesforce automation to streamline processes- Manage multiple stakeholders' engagements and work with associated team members to understand projects, facilitate business process analysis sessions… Show more The responsibilities within this role are:- Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business- Provide consulting and coaching around best practices in Salesforce administration and implementation to enhance user experience- Work on Salesforce automation to streamline processes- Manage multiple stakeholders' engagements and work with associated team members to understand projects, facilitate business process analysis sessions, and develop technology solutions for these teams- Identify project issues/risks and present alternatives to alleviate or resolve them- Day to day administration, troubleshooting, and maintenance of the connected Salesforce platform- Support the continued build-out of key reports and dashboards, data administration, and integrity upkeep- Proactively recommend new features and improvements to optimise and grow the use of the platform- Collaborate with key stakeholders to build, iterate, and improve existing or new processes and functions- Design, build, and deliver tailored Salesforce solutions for the business using Salesforce and other connected technologies- Provide technical specifications and help maintain overall documentation for the business- Uphold and promote best practices, design guidelines for security practices Show less

- Gathering Salesforce business requirements from various clients.- Salesforce platform customisation and configuration- Client-specific requirements documentation- Assisting in the design of solutions.- Dealing with internal stakeholders.- Conducting training workshops and collaborating with project teams to bring new features to customers.- Creating user stories- Completing project work in sprints- Collaborating with a wider project team to ensure project… Show more - Gathering Salesforce business requirements from various clients.- Salesforce platform customisation and configuration- Client-specific requirements documentation- Assisting in the design of solutions.- Dealing with internal stakeholders.- Conducting training workshops and collaborating with project teams to bring new features to customers.- Creating user stories- Completing project work in sprints- Collaborating with a wider project team to ensure project deliverability Show less