I am tech-enthusiast, I am passionate about building computers, problem solving tech issues, and expanding my knowledge on new developments on the internet.Currently I am working at Aon as an Operations Manager as a part of the 2024 Apprentice Program. My job duties range from handling LTD and LTC waivers, approvals, terminations, to maintaining customer records by updating account policies, data, and information. I also handle communications about projects between various departments with-in Aon and respond to carriers outside the company via email and other written correspondence.From my past work experience, my qualifications range from;• 3+ Years of account management for a small business.• Expertise in trouble shooting computer operating systems, hardware, wireless networks systems, and peripherals.• Excellent analyzing abilities, able to learn quick, multi-task, and collaborate with others at a high level.• Expert in all Microsoft Office applications, (Excel, Word, PowerPoint, Outlook, Teams, etc.)• Professional Google IT Support Certificate.