· On-site and remote support for office staff and program clients across multiple locations in Manhattan, Brooklyn, Queens, Bronx, Upstate New York and Northern New Jersey· Daily use of Microsoft Active Directory, Office 365 Admin, Azure, IBM MaaS360, Datto RMM, iOS, Flowtrac, Adobe Admin Console, PaperCut NG/MF, iOS, MacOS, Windows Deployment Services and PXE Boot· Responsible for maintenance and administration of city-wide hybrid cloud / on-prem network supporting 700 to 900… Show more · On-site and remote support for office staff and program clients across multiple locations in Manhattan, Brooklyn, Queens, Bronx, Upstate New York and Northern New Jersey· Daily use of Microsoft Active Directory, Office 365 Admin, Azure, IBM MaaS360, Datto RMM, iOS, Flowtrac, Adobe Admin Console, PaperCut NG/MF, iOS, MacOS, Windows Deployment Services and PXE Boot· Responsible for maintenance and administration of city-wide hybrid cloud / on-prem network supporting 700 to 900 users and devices· On-site installation and configuration of desktop workstations and peripherals including enterprise multi-function printers, scanners, VoIP phones and digital signature pads· Installation, configuration, networking and user management of HP, Canon, and Epson multi-function printers using EWS embedded web servers and VoIP fax ATA devices· IT Inventory management, configuration and assignment of mobile devices for staff and clients· New-hire and Executive IT onboarding and orientation, training of and support for IT interns and Jr. Engineers· Installation, testing, and on-site support for audio / visual conferencing systems· Technical writing and documentation· Network file and document archiving· Data port and patch panel tracing· Software and application license assignment and management· Front-end website content updates to organization website with WordPress   Show less

· Managed inventory of all deployed and decommissioned IT equipment at corporate headquarters and warehouse· Removed all hard drives and RAM memory from decommissioned desktops, laptops, portable storage devices and servers· Witnessed and signed for on-site data destruction of hard drives in accordance with HIPPA Privacy and Security Rules· Sorted, assessed and tested all IT inventory for disposal, donation or redeployment atnew headquarters and satellite… Show more · Managed inventory of all deployed and decommissioned IT equipment at corporate headquarters and warehouse· Removed all hard drives and RAM memory from decommissioned desktops, laptops, portable storage devices and servers· Witnessed and signed for on-site data destruction of hard drives in accordance with HIPPA Privacy and Security Rules· Sorted, assessed and tested all IT inventory for disposal, donation or redeployment atnew headquarters and satellite offices· Assisted with new office site setups of network, VoIP systems, desktops, multi-function printers, servers, switches, routers, firewalls, and WIFI-access points· Performed setup of staff and program client laptops and configuration of user accounts· Provided on-site help desk support· Managed packing and shipment of donation IT inventory and mobile devices in support of staff working remote during global pandemic Show less

· Installation and support of computer hardware, R.O. Writer, Mitchell 1 Manager, Mitchell 1 OnDemand5, ALLDATA software and automotive diagnostic equipment· Managed and maintained Windows-based office and work bay computer network· Invoice and purchase record digitization and data entry· Parts and equipment pickup and delivery· Assisted Automotive Technician staff with deployment and proper use of diagnostic hardware interfacing with Windows laptops, iOS and… Show more · Installation and support of computer hardware, R.O. Writer, Mitchell 1 Manager, Mitchell 1 OnDemand5, ALLDATA software and automotive diagnostic equipment· Managed and maintained Windows-based office and work bay computer network· Invoice and purchase record digitization and data entry· Parts and equipment pickup and delivery· Assisted Automotive Technician staff with deployment and proper use of diagnostic hardware interfacing with Windows laptops, iOS and Android tablets· Managed office and work bay IT needs, upgrades and purchasing· Customer service, processing of in-shop and telephone payments by cash, check and credit card· Service order scheduling, technician assignment, fulfillment and customer contact· Customer account management, database backups, service follow-up via emails· Responsible for multi-weekly bank drops and deposits, receipt archiving Show less

• Installation and operation of stage lighting equipment• General event and stage-related tasking at Norfolk Scope, Chrysler Hall, Virginia Beach Convention Center, Virginia Beach Sportsplex, Virginia Beach American Music Festival

• Development, build, and update of Spicy Magazine digital reader and purchase app for Android using Eclipse, Android SDK, Java, MySQL, XML, published on Google Play 2012 to 2015• Content and design updates to expoweekly.com for Verge Entertainment• Developer for cellphonepostcards.com website and ASP-based digital video upload, conversion, streaming and auto-email application• Designer and developer for justinpaulbags.com animated and interactive web gallery using Flash… Show more • Development, build, and update of Spicy Magazine digital reader and purchase app for Android using Eclipse, Android SDK, Java, MySQL, XML, published on Google Play 2012 to 2015• Content and design updates to expoweekly.com for Verge Entertainment• Developer for cellphonepostcards.com website and ASP-based digital video upload, conversion, streaming and auto-email application• Designer and developer for justinpaulbags.com animated and interactive web gallery using Flash and HTML• Update and development of Flash-based animated and interactive e-learning courseware for Intellum using ActionScript and XML• Converted graphic design mockups to live websites and web forms for local businesses using Dreamweaver, Flash HTML, PHP, JavaScript, and CSS for Langley Holland Design Show less

• Transportation, installation, and operation of stage lighting equipment• General event and stage-related tasking for Busch Gardens, Waterside Town Point Park, Norfolk State University, Virginia Beach American Music Festival, Chesapeake Conference Center and Hampton Roads Convention Center

· Development of Flash-based interactive training and presentation applications for US Navy systems and commercial clients in ActionScript 2.0 and 3.0· Full stack web programming for government and commercial clients with HTML, CSS, JavaScript, PHP and MySQL· E-mail marketing via Constant Contact, conversion of in-house and client designs and copy to HTML + JavaScript for web and email deployment, multiple account and contact list management· Attended multi-media… Show more · Development of Flash-based interactive training and presentation applications for US Navy systems and commercial clients in ActionScript 2.0 and 3.0· Full stack web programming for government and commercial clients with HTML, CSS, JavaScript, PHP and MySQL· E-mail marketing via Constant Contact, conversion of in-house and client designs and copy to HTML + JavaScript for web and email deployment, multiple account and contact list management· Attended multi-media networking conventions on behalf of the company Show less

• Installation and termination of commercial and industrial IT and VoIP network cable, Cat5 and Cat6, installation of fiber optic cable• Data connectivity and continuity testing• Maintained worksite and workplace compliance with all OSHA safety regulations

• Installation and termination of commercial and industrial IT and VIP network cable, Cat5 and Cat6, installation of fiber optic cable• Data connectivity and continuity testing• Maintained worksite and workplace compliance with all OSHA safety regulations

· Executed rapid build out of new product web store additions to multiple e-commerce webstores using in-house ASP.NET framework and Photoshop· Conducted product research and comparative market analysis to ensure web listing accuracy and SEO performance on multiple sites· Customer follow-up and survey marketing via email campaigns, management and deployment of customer contact lists