Elizabeth Lim
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Elizabeth Lim Email & Phone Number

Senior Service Manager, Food and Beverage - Starlight Casino at Gateway Casinos and Entertainment Limited
Location: Surrey, British Columbia, Canada 7 work roles 1 school
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Role
Senior Service Manager, Food and Beverage - Starlight Casino
Location
Surrey, British Columbia, Canada
Company size

Who is Elizabeth Lim? Overview

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Quick answer

Elizabeth Lim is listed as Senior Service Manager, Food and Beverage - Starlight Casino at Gateway Casinos and Entertainment Limited, a company with 1418 employees, based in Surrey, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Elizabeth Lim.

Elizabeth Lim previously worked as Senior Service Manager, Food & Beverage - Starlight Casino at Gateway Casinos And Entertainment Limited and Restaurant General Manager - Match Eatery & Public House at Gateway Casinos And Entertainment Limited. Elizabeth Lim holds Business Administration And Management, General from Kwantlen Polytechnic University.

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Email format at Gateway Casinos and Entertainment Limited

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Gateway Casinos and Entertainment Limited

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Profile bio

About Elizabeth Lim

As a Senior Service Manager, Food & Beverage at Starlight Casino, I lead and enhance the multi-outlet front-of-house operations to maintain guest loyalty and satisfaction. With over 10 years of customer service experience in the restaurant and gaming industry, I have developed strong analytical, people management, and problem-solving skills that enable me to optimize profits and control costs.I also support the Manager, Food & Beverage Operations in developing and executing strategic, operational, and policy initiatives. Previously, I was the Restaurant General Manager at Match Eatery & Public House, where I passionately led and motivated a team by developing growth strategies based on post-pandemic guest behavior and social media marketing. I have a degree in Business Administration and Management from Kwantlen Polytechnic University, and I am an expert in customer relationship management (CRM). My goal is to create memorable and positive experiences for our guests and team members.

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Elizabeth Lim's current company

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Gateway Casinos and Entertainment Limited
Gateway Casinos And Entertainment Limited
Senior Service Manager, Food and Beverage - Starlight Casino
Surrey, BC, CA
Employees
1418
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7 roles

Elizabeth Lim work experience

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Senior Service Manager, Food & Beverage - Starlight Casino

Current

New Westminster, British Columbia, Canada

  • Providing leadership and ensuring best practices and in the multi-outlet FOH operations to enhance and maintain guest loyalty
  • Providing support to the Manager, Food & Beverage Operations in developing and executing strategic, operational and policy initiatives
Apr 2023 - Present

Restaurant General Manager - Match Eatery & Public House

  • Passionately leading and motivating a team by developing growth strategies by studying post-pandemic guest behavior
  • Analytic problem solving style and optimizing profits by controlling costs
  • Continuously monitoring to strive and achieve high levels of customer care
  • Developing social media strategies to increase online business presence
May 2022 - May 2023

Assistant General Manager - Match Eatery & Public House

  • Assisted Restaurant Manager with operations focusing on reporting, recruitment and inventory management
  • Trained and developed management and team members by increasing engagement
Jul 2021 - May 2022

Service Manager - Match Eatery & Public House

New Westminster, British Columbia, Canada

  • Promoted business by creating a positive atmosphere, went above and beyond to guarantee a great guest experience
  • Researched opportunities throughout the entire customer journey that enhanced guests' visit and drive additional private dining revenue
Apr 2018 - Mar 2020

F&B Floor Manager - Starlight Casino

New Westminster, British Columbia, Canada

  • Oversaw the Show Lounge operations and worked closely with the culinary team to achieve high operating standards
  • Managed team and restaurants to ensure optimal performance, focused on banquet operations
Apr 2018 - Nov 2018

Duty Manager - Rrcr

Richmond, British Columbia, Canada

  • Directly oversaw the F&B Casino floor and bar operations, managing a team of 35+
  • Revised bar menu by season, supply and vendor promotions
  • Monitored data to make actionable decisions based metrics
  • Participated in the day to day operations including but not limited to customer service and intra departmental functions
Aug 2015 - Apr 2018
Team & coworkers

Colleagues at Gateway Casinos and Entertainment Limited

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1 education record

Elizabeth Lim education

FAQ

Frequently asked questions about Elizabeth Lim

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What company does Elizabeth Lim work for?

Elizabeth Lim works for Gateway Casinos and Entertainment Limited.

What is Elizabeth Lim's role at Gateway Casinos and Entertainment Limited?

Elizabeth Lim is listed as Senior Service Manager, Food and Beverage - Starlight Casino at Gateway Casinos and Entertainment Limited.

Where is Elizabeth Lim based?

Elizabeth Lim is based in Surrey, British Columbia, Canada while working with Gateway Casinos and Entertainment Limited.

What companies has Elizabeth Lim worked for?

Elizabeth Lim has worked for Gateway Casinos And Entertainment Limited and Great Canadian Gaming Corporation.

Who are Elizabeth Lim's colleagues at Gateway Casinos and Entertainment Limited?

Elizabeth Lim's colleagues at Gateway Casinos and Entertainment Limited include Radhika Sanwlani, Christopher Masters, Hiren Parmar, Tammy Joyce, and Shawn Saunders.

How can I contact Elizabeth Lim?

You can use AeroLeads to view verified contact signals for Elizabeth Lim at Gateway Casinos and Entertainment Limited, including work email, phone, and LinkedIn data when available.

What schools did Elizabeth Lim attend?

Elizabeth Lim holds Business Administration And Management, General from Kwantlen Polytechnic University.

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