Eli Mayer Email & Phone Number

Gaithersburg, Maryland, United States

- Maintained orderly, clean, and well functioning pools and water features by providing vacuuming, brushing, and skimming services on a routine basis.- Provided maintenance to filters, such as backwashing, replacing cartridges, and replacing filter material as required.- Ensured excellent water quality through the use of tests and adding various chemicals such as chlorine, muriatic acid, sodium bicarbonate, and algicides. Adhering to health standards.- Traveled from home to home greeting customers with a welcoming and friendly experience, acting as a professional representative of the company.- Recorded the use of chemicals and other supplies accurately to ensure proper inventory counts via the use of a ticketing system.- Winterized equipment as required.- Communicated the current state of equipment to homeowners, making sure they stay informed in day to day function. Ensuring customers feel confident in their ability to use their pool.- Provided excellent customer service in a fast-paced and constantly changing environment. Adapting to new problems as they arise and implementing solutions.- Promoted sales of new equipment and services in order to meet sales expectations.

Rockville, Maryland, United States

- Promoted sales in a fast-paced, specialty market through excellent customer service and ensuring reliable product availability.- Efficiently restocked and organized products based on demand as well as seasonal rotation.- Effectively managed customer requests by demonstrating in-depth field related knowledge, and provided resolution to unique customer needs.- Provided excellent customer support over the phone. Able to prioritize incoming requests, maintain accurate record of mobile orders, and satisfy customers needs.- Maintained a detailed, accurate record of progress on tasks and reported issues/incidents utilizing a ticketing system.- Maintained proper product labeling to ensure the correct prices were being charged, aiding turnover numbers.- Documented discrepancies of on-hand products and reported findings to leadership.- Demonstrated exceptional and friendly verbal and written communication on a daily basis.- Maintained expertise on workforce subject matter. Abided by established workforce guidelines and documentation, performing all job duties to the proper degree.

Gaithersburg, Md

- Managed a team of eleven lifeguards in shifts of five lifeguards per day. - Maintained proper water chemical levels and logs to ensure excellent water quality.- Communicated with community board members, addressing needs and concerns.- Implemented policies that improved the effectiveness of daily workflow.- Performed required tasks to open and close the pool properly at the designated hours of operation.- Created schedules that accommodated the needs of a staff of eleven lifeguards, while ensuring adequate coverage each day.- Provided guidance to new lifeguards regarding daily duties and performance expectations.- Led pool events, such as doggy swim and parties, ensuring the safety of all participants outside of regular operations.

Gaithersburg, Md

- Maintained patron surveillance during operational hours, ensuring safe behavior in and out of the pool.- Enforced and explained rules and regulations, protecting the safety of pool patrons.- Recognized and communicated any unsafe conditions to patrons. - Responded to emergency situations, administered first aid, and completed documentation of incidents.- Maintained an orderly and clean facility.