Eli M. Dow Email & Phone Number

Worldwide, Oo

ConvergeCONSUMER™ by Deloitte combines harmonized and proprietary consumer data setswith next-generation technology platforms, applied artificial intelligence and machine learning focused on knowing your customer, predicting and shaping their demand, as well as providing optimal response to demand actuals. We drive value for our clients by optimizing those decisions and actions at a level of granularity only made possible with today’s data and technology. We build a panoramic view of your customers’ behaviors and spending preferences – blending client’s CRM data collection with external data that provides valuable inputs on personalized patterns, sentiment, preferred foot and web traffic, even predictive models on their health and financial welfare. We then use that knowledge to get ahead of demand and proactively deliver highly localized and personalized strategies when it comes to key issues such as product mix, promotions, store layouts, inventory management, and customer engagement. The results include top-line growth, margin expansion, improved market share, and increased ROI on commercial spend.

Worldwide, Oo

Technology Fellow is the most senior ranking technical executive title at Deloitte (bestowed to less than 25 recipients since inception). As a technology Fellow at Deloitte, Eli focuses on applied AI, and MLOps at scale. Every interaction begins with listening for client need and formalizing business requirements and plans to generate actionable insights. Eli is a senior methods and strategy advisor for applied technology and service solutions built on world leading AI capabilities. Across verticals and industries, Eli provides experienced counsel for strategy and implementation of AI software, service, and experiences based on decades of practical enterprise software and AI experience.

Armonk, New York, Ny, Us

Directly responsible for assembling and leading an international, multidisciplinary team of Researcher Scientists, Research Engineers, Software Engineers, Offering Managers, User Experience Designers, Design Researchers, Communications, Marketing, Hardware Engineers, and Management to build products and services around Fully Homomorphic Encryption. This includes a major open-source dimension, community building, developing consulting and services, refining business plans, influencing analysts, and pivoting as needed to advance the state of the art in Fully Homomorphic Encryption to widespread market adoption. Defines product scope, shapes strategy, and leads execution in our product divisions.

Armonk, New York, Ny, Us

Senior Technical Staff Member (STSM) in the Research Strategy and Growth Initiatives Department of IBM Research. My scope and role in this position are more commonly known as Principal Engineer or Director of Engineering in other firms. Responsible for technical vetting of cutting edge research techniques to accelerate into product streams, high profile public demonstrations, and open source. The role was similar to project selection at angel investing firms combined with direct responsibility for the execution of the "startup" effort within IBM Research. l was the chief technical officer in charge of systems, software development, and architecture, as well as selecting products based on market conditions, strategic planning, and ability to execute. Aspects included all steps in the initial product launch of MVP building of new assets derived from IBM Research innovations into new lines of business. In addition to technical leadership, I oversee aspects of investment selection, hiring, staffing, project management, developer enablement, and offering management under a startup mindset optimized for growth within IBM Research. Routinely presented technical content to C-Suite executives (CEOs, Senior Vice Presidents, Executive Vice President etc), provided high-profile demonstrations, webinars, and contributed to the IBM Research Global Technology Outlook 2019.

Armonk, New York, Ny, Us

Focused on software architecture, research, and full-stack development/implementation in support of sensor-based IoT solutions for the IBM Smarter Planet initiative in the Environmental Sciences and Natural Resources department within the T.J. Watson Research Division of IBM. Additional aspects include embedded programming for autonomous sensor networks including robotic environmental monitoring systems. Project team is responsible for environmental monitoring and management, including advanced water management and hydroinformatics systems development (smarter water). Directly responsible for leading the design and development of a first of a kind, operational, containerized, coupled-environmental-model stack that runs in the cloud using a SaaS approach.

Armonk, New York, Ny, Us

IBM launched the pro bono Corporate Service Corps in 2008 primarily as a vehicle for global leadership development. Teams of from eight to 15 members partner with government, business and civic leaders in emerging markets to address high-priority issues such as education, health and economic development. Individual CSC teams spend three months learning about the communities and the problems they’ll address before spending four weeks on the ground working with local organizations and other relevant local stakeholders to develop recommendations for short-term and long-term actions. Since its launch, the CSC has emerged as a new model for leadership development and social engagement in the 21st Century. It’s a living laboratory for experiments and learning at a time when corporations are under incredible pressure to transform the way they operate because of globalization and technology shifts, and when economic challenges and social instability threaten to slow human progress. Since its launch in 2008, the Corporate Service Corps (CSC) program has contributed over 3000 participants on over 275 teams to nearly 40 countries around the world, delivering over $70 million in market value consulting on over 1000 projects. IBM CSC18 was done in cooperation with the United States Peace Corps and coincided with the 80th anniversary of the inception of the IBM Philippines office, and the 10th anniversary of the IBM Corporate Service Corps program. You can read more about the IBM Corporate Service Corps here:https://www.ibm.com/ibm/responsibility/corporateservicecorps/

Armonk, New York, Ny, Us

Presently responsible for aspects of enterprise cloud virtual machine orchestration (load balancing and consolidation) as well as various aspects of systems management firmware that leverage predictive analytics. My final title in STG was Software Architect: Advanced Cloud Solutions in the System z Firmware Development organization. In addition I am responsible at an organizational and site level for contributing to site intellectual property (patents and appropriate publications). Prior to 2008 I was involved in the Test and Integration Center for Linux in Poughkeepsie, NY. Specialization in software testing of open source software and IBM Middleware executing in a virtualized z/VM environment. Roles include operating system acceptance test, system verification test, and integration test. In depth experience with High-Availability architectures and Business Resilience.

Potsdam, Ny, Us

Responsible for teaching a collegiate 400 level course dedicated to the art and science of software testing. Course offered through innovative distance education program combining a remote instructor (myself) with a co-located student cohort in a university lab setting using adobe connect and moodle platforms.

Advised on business 2 business e-commerce development platforms and frameworks. Performed experimental software design and development roles using Java Beans, Servlets, and JSPs.

Performed personnel management, direct supervision of a team of 60 staff, technical and customer relationship management, technical support, and VOIP data center supervision in support of a strategic in-sourcing CRM and networking startup organization. Provided technical and professional training to staff, drove feedback into proprietary online CRM systems enhancing customer interaction workflows, ultimately reducing wait times, increasing customer satisfaction through faster problem resolution. In addition, the management aspects included resolution of scheduling issues to ensure adequate staffing as well as performing operational oversight during my shifts.

Performed a combination of system administration roles as well as other office assistant roles as a summer intern for this Psychiatric clinic.

Performed systems administration, software development, and data entry roles for this online book retailer.

Ph.D., Interdisciplinary Engineering Science

Ms, Computer Science

Bs, Computer Science & Psychology