Eli Medina, Mba, Pmp, Csp-Sm,A-Csm, Csm Email & Phone Number

San Francisco, Ca, Us

Build and develop the project team to ensure maximum performance, providing purpose, direction, and motivation. Lead projects and product from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation. To coordinate internal and external resources, ensuring projects remain within scope, schedule, and defined budgets, in collaboration with project staff from various functional departments. Analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure that the project team adheres to project requirements.Establish and maintain relationships with appropriate client stakeholders, providing day-to-day contact on project status and changes

Design and customize performance measures to improve decision-making process. Influence decision makers by distilling business requirements, and facilitating gap analysis between goals and existing practices. Deliver sustainable cost reductions, via process analysis and re-engineering. Reduce operational expenses through long range financial planning and P&L restructuring. Guide clinical leads through functional and technical decision making process to adopt an optimized electronic health record.

Lancaster, Oh, Us

Implemented Cerner Millennium: Cerner PowerChart. Supported end-users on CPOE; Quick Orders; Standing and Cosign Orders; Problems and Diagnoses; Provider and Nursing workflow; procedures and blood draws; and MAR.

Seoul, Kr

Implemented Cerner Millennium: Revenue Cycle, FirstNet, Cerner Practice Management. Supported end-users on CPOE; Ambulatory Organizer; Quick Orders; Standing and Cosign Orders; Leveling; Problems and Diagnoses; Provider and Nursing workflow; procedures and blood draws; and Scheduling and MAR. Consulted on order build and clinical workflow improvements.

Miami, Fl, Us

Led multi-site operations with approximately 400 FTE and $43 million in expenses. Oversaw IT, financial and operational management. Defined administrative priorities for all clinical areas. Led the implementation of strategic plan. Recruited, managed, retained and evaluated staff to implement goals, objectives and vision. • Delivered 50% overtime reduction by partnering with clinical leaders and restructuring staffing standards.• Achieved 25% increase in provider productivity by reorganizing the provider productivity index. • Saved 8% in high cost drugs through the design of a specialized medication utilization management team. • Led expansion projects to accommodate patient and clinical staff growth.• Transformed a paper based medical record system to a Cerner based EMR through the adoption of 6 modules. Directed project plan, process mapping, application customization, and clinical training work plans to include:• Implemented emergency department tracking tool (FirstNet) and registration modules, reducing patient wait times by 15%.• Managed adoption of a computerized physician order entry (CPOE) module, reducing provider order errors by 40%.• Reduced medication waste by 18%, and increased medication compliance by ~30% through the implementation of medication administration module. • Customized the ambulatory documentation and scheduling modules which improved patient encounters by 17%.• Designed Key Performance Indicator (KPI) dashboards which resulted in improved the monitoring of system of care.

Miami, Fl, Us

Led the operational and financial operation of a multi-site healthcare delivery system, Directed the P&L management through preparation and presentation of capital & expense budgets. cost variance, and statistical reports. Enhanced clinical services from an outpatient model to inpatient, urgent care and specialty model. Led the project planning, process mapping, and workflows development for the clinical operations. • Designed and implemented a controlled growth staffing plan totaling ~ 400 FTE, reducing premium pay by 12%.• Reduced provider costs from 98% to 82% within 6-month period through aggressive contract monitoring and engagement• Led and coordinated project plan upgrading end-user and network hardware and software across the business unit• Achieved improved compliance measurement, by redesigning the strategic plan• Designed and implemented the workplan, and procurement of a telemedicine outpatient program, increased provider productivity by 15%• Oversaw pharmacy 340B program, garnered $3 million in cost savings

Miami, Fl, Us

Provided welfare services to adults and children by assessing patients for medical, psychiatric treatment, and vocational rehabilitation. Assisted patients recover from environmental problems. Facilitated group meetings. Prepared case records.

Stationed in Hyderabad India and in San Francisco, managed technology initiatives to provide 24/7 production support to 1,500 corporate users in India, Ireland, Salt Lake City and San Francisco. Overall account responsibility including establishing time frames, project deliverables, staffing requirements and allotment of available resources through all phases of the project. Evaluate CRM technologies from a product, technical support, and hosting perspective. Managed customer care and technical support representatives.

Mba, Business Administration And Management (Mba)

Project Management Professional (Pmp), Project Management

Lean Six Sigma Green Belt Certification For Healthcare, Lean Six Sigma

Bachelor Of Arts (Ba), Sociology