- Create and support client retention strategies for existing customer base and for new customers- Customer care skills – Solutions oriented and results driven attitude- Work with all departments across the business to ensure that business goals are achieved- Ability to overcome customer objection with a positive outcome for all parties- Generate sales leads from the retention database and contracts coming close to end of term- Ability to provide solutions to customers in… Show more - Create and support client retention strategies for existing customer base and for new customers- Customer care skills – Solutions oriented and results driven attitude- Work with all departments across the business to ensure that business goals are achieved- Ability to overcome customer objection with a positive outcome for all parties- Generate sales leads from the retention database and contracts coming close to end of term- Ability to provide solutions to customers in different situations- Working autonomously - Develop and implement policies and procedures to assist with streamlining the day to day processes- Refinance, restructure and external brokerage quoting - Application processing from start to finish Show less

- Finance and Insurance product quoting, presentation and package tailoring- Excellent analytical and strong problem solving - Delivery scheduling whilst working closely with sales managers and sales consultants- Management of all funds received prior or on the day of the vehicle delivery- Ensuring all relevant paperwork is prepared and deals are finalised- Sales team support in order to achieve monthly targets- High volumes and high pressure management- Professional… Show more - Finance and Insurance product quoting, presentation and package tailoring- Excellent analytical and strong problem solving - Delivery scheduling whilst working closely with sales managers and sales consultants- Management of all funds received prior or on the day of the vehicle delivery- Ensuring all relevant paperwork is prepared and deals are finalised- Sales team support in order to achieve monthly targets- High volumes and high pressure management- Professional relationship maintenance and rapport building with customers- Customer service orientated- Finance application submission and settlement- Responding to clients and stakeholders queries- Demonstrable leadership experience- Providing day to day administration support to the senior business manager to create greater efficiency- Ensure accuracy of deals and readiness to support a speedy customer delivery and handover- Ability to plan and prioritise Show less

- Welcoming visitors by greeting them, in person or on the telephone; answering and referring inquiries- Create and manage both digital and hard copy filing systems for all partners- Liaise with all team members and officials to ensure that all relevant information is received by the appropriate parties quickly and efficiently- Social Media and Marketing - Experience using AutoReg system for car registrations, registration transfers and plate replacements- Acquisitions and… Show more - Welcoming visitors by greeting them, in person or on the telephone; answering and referring inquiries- Create and manage both digital and hard copy filing systems for all partners- Liaise with all team members and officials to ensure that all relevant information is received by the appropriate parties quickly and efficiently- Social Media and Marketing - Experience using AutoReg system for car registrations, registration transfers and plate replacements- Acquisitions and disposal of internal vehicles - Wholesale invoicing and relevant administrational processes and procedures- Payouts to the relevant parties – gathering necessary documentation- New staff training - Assisting department`s managers with general administration and diary management- Managing time to effectively prepare documents for relevant deliveries - High monthly volume of deliveries for luxury brands such as BMW, Ferrari and MINI- Checking completeness and accuracy of Vehicle Purchase Contracts- Ensuring that REVs checks have been completed for all used vehicles brought into stock- Reconciliation of numbers and profits at end of month- Management of multiple deadlines and ability to multitask under pressure Show less