Elina Zaimi Email & Phone Number

Mykonos

• Business Development & Operations: Evaluated market conditions and hotel business objectives to predict market opportunities and risks, with a focus on introducing further revenue streams, in alignment with the hotel’s current and future competitive product(s)/service(s); Managed and performed intensive training for remaining hotel team staff (15 persons) to drive KPIs and maintain upmost levels of quality and service.• Customer Relations & Sales: Analysed and implemented new hotel customer satisfaction policies grouped with the strategic direction of the hotel’s offline and online presence; Promoted and upsold all amenities, conveniences and programs offered; Designed hotel F&B material and established rate policy structure (i.e. yield) in accordance with hotel rooms’ revenue management policy plan.

Mykonos, Greece

• Product Development: Completed market industry research & identified concept for the outsourcing, budgeting for the launch & operational management of the hotel bar/restaurant. • Customer Relations & Sales: Analysed & implemented new hotel customer satisfaction policies in alignment with the strategic direction of the hotel’s offline & online presence. Promoted & upsold all amenities, conveniences & programs offered. Designed hotel F&B material & established rate policy structure (yield) in accordance with hotel rooms’ revenue management policy plan. Managed & performed intensive training for remaining hotel team staff (10 persons).

Athens, Greece

An educational big data analytics and mobile games app focussed on the millennial student, whereby (a) he/she is able to interchange between the roles of student and educator; (b) Receive real time help, (c) Specific to his/her learning style and, (d) student profile. • Founder Responsibilities: Created a company that delivers SaaS big data analytics and real-time help; Designed curriculum in collaboration with teachers that adhered to state and college board standards; Analysed the competition and developed concept and product/service specification; Outsourced and sealed several angel investor pitches; Managed a 5-person team for building app prototype on web and IOS platform; Evaluated, selected and supervised the UI/UX design team; Identified partnerships that will enhance the company and brand vision. • Founder Achievements: Created market strategy, branding, and packaging business offering for market; Grew company from my own idea through tech-focused cofounder to 5 staff organization; Sealed 3 high value strategic partners for the delivery and purchase of professional services on all fronts of the business.

Athens, Greee

• Customer Education & Satisfaction: Accurately obtained client criteria and presented homes matching specified needs/desires. Advised home-byers on purchase procedures.• Business Development & Sales: Showed residential properties and demonstrated their features / benefits. Monitored sales, coordinated appointments and facilitated legal documents while ensuring clients understand transaction process; Responsible for lead generation, prospect conversion, contract/document preparation.

Athens, Greece

• Promotion & Sales: Responsible for sourcing prospective clients & light growth market opportunities. Liaised & co-ordinated with current clients, other agency departments & team members. Companies included: Barilla, Nivea, Versace, Samsung, Vodafone, CISCO, etc.

Graphic Design, Graphic Design

Business Administration And Management (Bsc), Business Administration And Management, General