• Revamped multiple websites using WordPress and Elementor, resulting in user-friendly interfaces and increased customer engagement• Installed and updated diverse plugins to ensure website functionality and security• Spearheaded the successful launch and management of WooCommerce and Shopify stores, optimising product listings and SKUs to boost sales and customer satisfaction• Produced captivating visual content using Canva, seamlessly integrating brand elements and messaging for… Show more • Revamped multiple websites using WordPress and Elementor, resulting in user-friendly interfaces and increased customer engagement• Installed and updated diverse plugins to ensure website functionality and security• Spearheaded the successful launch and management of WooCommerce and Shopify stores, optimising product listings and SKUs to boost sales and customer satisfaction• Produced captivating visual content using Canva, seamlessly integrating brand elements and messaging for various clients• Streamlined social media management through strategic scheduling on Hootsuite, Later, and Heropost, effectively expanding the reach and driving higher engagement rates• Ensured optimal website performance and data integrity by efficiently maintaining and updating databases• Utilised Google Analytics and Search Console to analyse website traffic and SEO performance, making data-driven decisions to enhance website visibility and attract organic traffic• Conducted in-depth keyword research using Sem Rush and KW Finder, identifying the most relevant and profitable keywords to drive website traffic and boost search engine rankings Show less

• Collaborated within a team environment to establish excellent user interfaces on multiple websites• Actively updated content and plugins, ensuring adherence to SEO and site speed standards

• Effectively communicated safety rules and tips to large groups of customers• Provided clear and concise demonstrations and guidance to ensure safe traversal of the course• Addressed customer inquiries and issues, offering encouragement and ensuring a safe experience for all participants• Trained in rescue procedures for emergency situations

• Dealt with customers inquiries (face to face, phone, and email)• Dealt with any problems with deliveries (contacting couriers)• Picking goods and packing parcels for customers ensuring that the goods were protected from damage and ensuring that the parcels were ready for collection by courier at a dedicated time.• Checking incoming goods into the warehouse and carrying out regular stock takes.• Used Sage 50 to ensure correct product allocation