Eliot Martir, Mba Email & Phone Number

North Ridgeville, OH, US

Olmsted Falls, Ohio, United States

Olmsted Falls, Ohio, United States

• Responsible for short term and long term maintenance and operational performance of National Accounts.
• Report short term and long term purchasing plans/changes to forecast team, S&OE, Demand Planning and S&OP.
• Work closely with Product Management, Program Management and Operations with new product/offer introduction and execution.
• Monitor operational performance, immediately address poor performance marks and work with cross-functional teams to ensure issues are rectified and compliance is achieved.

Olmsted Falls, Ohio, United States

• Assist Key Account and National Sales Manager with new product set ups for each key account.
• Review initial key account set up documents to determine logistics, shipping and ordering needs.
• Initial administrator of key account portals for web EDI and direct ship. Distribute individual requirements to IT, EDI, Order Management and Shipping to ensure compliance with individual account needs.
• Responsible for maintaining Vendor Compliance Manuals and documenting key account requirements to assure Vitamix is in compliance.
• Communicate key account requirements with internal department [Purchasing, Shipping, Operations, IT]
• Liaison with IT for EDI requirements for key accounts.

Olmsted Falls, Ohio, United States

• Support the Sales Managers, Rep groups, Dealers and Distributors with sales and customer support.
• Handle U.S. & Canadian customer inquiries and requests received by phone, fax and email regarding sales orders, product information, shipment status and other service requests.
• Pre-Qualify Dealer leads received by phone, fax or email and assist customers in selecting the right product for their business.
• Assist manufacturer reps with leads, customer sales reports, order status and general support as needed.
• Coordinate with internal departments to meet customer needs; billing, order lead times, shipping information, etc.
• Support trade shows as needed.

Olmsted Falls, Ohio, United States

• Handle customer inquiries and requests received via phone, fax, email or mail regarding accounts, products, recipes, shipping, and other services offered.
• Provide instructions and guidance in using the product or for obtaining necessary parts & services.
• Work with customers to offer alternative solutions to problems as directed and escalate call if needed.
• Input orders to fulfill customer requests for replacement parts, repairs, and additional related products and services.
• Communicate problems or potential problems regarding products and services or customer accounts to manager.
• Make name and address changes and various other requests to update customer data files.

Plainfield, New Jersey, United States

• Facilitated automation and upgrade of payroll process through implementation of QuickBooks software.
• Network administrator for Windows Server 2003; installed software (MS Office, antivirus, Immigration Pro) on new computers; added new computers to network; migrated client database access to all new computers.
• Connected TeamViewer to remotely maintain local area network, server and 10 computer systems.
• Performed all Accounts Payables/Receivables and Payroll duties.
• Responsible for all monthly, quarterly and annual financial and tax report filings.

Plainfield, New Jersey, United States

• Collaborated with senior management to accurately forecast and report on Company’s financial status.
• Directly responsible for revenue collections of a $20 million budget.
• Managed day to day operations of five staff members in Accounts Receivables and Sales teams.
• Managed team in service charge adjustments and managed accounts reconciliation.
• Managed Municipal Tax Sale procedures for delinquent accounts, working closely with local Tax Collector’s Office to ensure compliance with state statutes and the total sale of the delinquency to outside investors.
• Compiled and presented all Receivables data internally and externally.

Plainfield, New Jersey, United States

• Tracked all daily activity.
• Prepared Bank deposits
• Prepared reconciliation reports.
• Reviewed account discrepancies and approved/declined billing adjustments.

Plainfield, New Jersey, United States

• Received and processed quarterly payments.
• Collected daily reports from Receivable clerks.
• Reconciled daily reports and submitted end of day reports to Manager.
• Reviewed account discrepancies and initiated billing adjustments.
• Provided telephone support to customers with their billing inquiries.

Plainfield, New Jersey, United States

• Received and processed quarterly payments.
• Provided end of day batch count to Supervisor.
• Provided telephone support to customers with their billing inquiries.

Plainfield, New Jersey, United States

Plainfield, New Jersey, United States

Master Of Business Administration - Mba, Project Management

Certificate, Municipal Tax Collection

The Center for Government Services at Rutgers, The State University of New Jersey, offers courses in tax collection administration that.

Bs, Physics

Bachelor's Degree in Physics

H.S. Diploma