Eliot Tousson - Pmp, Mbb Email & Phone Number

Winston-Salem, North Carolina, United States

Dhahran, Saudi Arabia

Implemented the Operational Excellence (OE) program for the Contracting Department from ‘scratch’ in 2015.• Conducted multiple OE Awareness Seminars, including travel to Jeddah.• Coordinated OE Assessor Certifications.• Completed the 2015 OE Assessment for the Contracting Department, this process was cross-functionally leveraged across Saudi Aramco.• Considered an OE and Contracting Subject Matter Expert within the Technical Services Business Line.• Consulted with the Contracting Department for Lump-Sum Turn-Key and General Services Agreements.Strategy Deployment • Performance Management • Process Excellence • Project Management • Ability to Lead and Influence • Change Agent

Overland Park, Ks

• Developed existing service offerings into a broader O&M Engineering Services program for Oil & Gas and Power Generation applications.• Cross trained a team of 3 Project Managers and 9 Project Engineers to perform LNG Engineering studies such as FEL 1, 2, 3. Worked with the Engineering Department to conduct Detailed Design.• Led a team to implement Condition Monitoring Systems (Power Plant MD) at a number of Coal Fired Steam Turbine and Combined Cycle Power Plants.• Worked with the Monitoring and Diagnostics team to provide resolution of multiple issues.Product Line and Business Line Expansion • Engineering Design • Engineering Studies • System Troubleshooting • Training and Coaching • Condition Monitoring Systems

Sedalia, Mo

In conjunction with my function as the corporate Commercial Director, I also pursued all opportunities originated by our Business Development team related to Power Plant Construction or Power Generation equipment procurement.

Commercial Director for ProEnergy Services, a third party provider of Power Plant parts and services. Serving the Power and Oil & Gas sectors.• Directed $1.5BB in commercial activity.• Recruited, hired, and trained 9 Commercial Managers to implement the Commercial Program I developed from ‘scratch’ spanning 12 lines of business. This included the Commercial Toll-gate process and cross-functional KPIs in conjunction with various software tools/applications for program control.Management • Business Development • Strategic Planning • Program Design and Implementation • Negotiation

As Director of Quality, I managed all Process Improvement, Customer Quality, and QA/QC activities across a global portfolio of Term Maintenance/Operations & Maintenance contracts (estimated at $600MM in annual transactions).• Developed the Power Plant Services (PPS) Term Maintenance Project Management Methodology based on the PMI PMBOK. • Developed the PPS Operations & Maintenance Quality Program based on ISO 9000: ed. 2008.• Developed the Gas Turbine Services (GTS) Customer Complaints application and implemented it across the entire GTS business.Quality Management • Quality System • Quality Assurance • Lean Six Sigma • Continuous Improvement • Auditing • Project Management • Customer Relationship Management

As Director of Master Service Agreements, I served as the Commercial Operations & Execution Leader for a newly conceived, contractual product offering.• Developed the Program Guidelines, Financial Metrics, Customer Quality & Business Processes, along with associated interdepartmental controls, to ensure consistent Business Development and Project Execution. • Program generated $13.6MM in Sales and $3.56MM in gross margin during its first year (2007).

As Project Management Leader, I provided project management leadership of Controls & Automation projects ($40MM) for Western half of U.S., with focus on the Power Generation and Oil & Gas industries.Leadership • Contract Negotiation • Budget Management • Contactor Management • Project Scope, Time, and Cost Management

As a Six Sigma Regional Director & Master Black Belt, I directed all Six Sigma activities at 18 Owned/Managed Hotels in Southern CA: Tollgate Reviews, Training, etc.• Developed a Regional Productivity Tracking Tool, using a Workgroup, which was adopted by the NA Division.

As Director of Global Customer Quality & Quality Assurance, I led Global Support efforts of the GE Oil & Gas Sales Team -- a $4 BB business in 2004, with focus on driving Quality Management System Improvements in response to Customer Fulfillment and Responsiveness issues.• Established a Customer-centric Quality Culture by localizing 15 Customer Service Mangers across 5 Continents to drive Market Share – exemplified by generating $10.35 MM in Customer Impact Savings for 2003. • Integrated all O&G Quality Management Systems (dealing with Gas Compression, Power Gen, and Pipeline Inspection) into one comprehensive Quality Management System Platform – shared by GE Power Systems. • Directed Customer Quality & QA activities across 6 Countries (Italy, France, UK, Germany, Brazil and USA).

As Director of TM2500 Program, I served as the Commercial and Execution Leader for a $70 MM P&L with direct reports located in Atlanta & Cincinnati, and variable Operations & Maintenance (O&M) personnel globally located on a contract basis. • Generated over $27 MM in Operating Margin (nearly $7 MM over Plan). • Developed the Program’s International Market by reorganizing the program structure and business model to meet the changing business drivers of the Rental Power Market. • Developed Sales personnel and personally negotiated a $34 MM deal with the Volta River Authority in Ghana. • Presented tactical (1 year) and strategic (3 year) Operations Plans to Senior Management for review and received the associated approvals.

• A Global Project Management position with overall budget responsibility: prepared the overall Project Schedule and Budget – subject to Customer review and approval. • Consulted with Commercial Teams during the Contract Development and Negotiation phases to expand and finalize the LTSA/O&M contract. • Developed the LTSA Modeling Application and cataloging for all LTSA Contracts – Received Power Award.• Served as the Acting Black Belt for over a year – implementing over a dozen DFSS improvements to the newly acquired Contractual Services Division.• Coached the entire team with their projects in order to drive the mandated Green Belt certifications. • Conducted P&ID reviews, worked with Human Resources to staff Power Plants, facilitated Warehouse, CMMS implementation, procurement of all parts, tooling, Plant and EHS equipment…whatever necessary to ensure that the Power Plant was fully functional at COD.

• Provided technical advice and direction to GE personnel at over 125 LTSA/O&M Power Plants Worldwide, which minimized the commercial impact associated with many technical issues. • Interfaced with Engineering and Sr. Mgmt across the Business to ensure the speedy resolution of all issues.

• An Oil & Gas Sales and Marketing position requiring Project Management & Engineering skills.• Reviewed Customer Specs (domestic and International), prepared comments and exceptions, analyzed package performance, completed API Data Sheets, responded to bid clarifications, and prepared Proposals.• Met with Customers during ‘Kick-off”, Pre-award, and Clarification meetings to discuss and resolve commercially related, technical issues. • Assured that projects were completely defined for transition into Project Management.

• Worked as a Systems Engineer regarding DLN support and Controls issues. • Assisted in the development of a Product Line Database. • Traveled to various sites where Systems / Controls issues were known to exist. • Recorded “dynamic data”, which aided in the resolution of most issues on-the-spot. • Reported more complex issues back to Systems Engineering for assistance and / or future resolution. • Contributed to the resolution of Systems and Combustion related issues at Thames Power in London.

• Completed a Dry Low NOx Feasibility Study, detailing the hardware, functionality and retrofit package requirements for existing GE MS 5000 Gas Turbines. • Assisted with the development of the first Allen Bradley PLC, with an ICOM software interface, used to control GE MS 5000 Gas Turbines. • Commissioned this PLC to control refurbished, GE MS 5001B Gas Turbine Generator sets in Hungary and Peoria, IL.

• An Engineering & Project Management position requiring a strong technical and rotational equipment background. • Extensive Engineering and Field implementation of Dry Low NOx Combustion Systems.• Worked in various Engineering departments: Combustion, Controls, Starting-means, and Conversions-Modifications & Uprates (CM&U).• Interpersonal skills were developed when dealing with foreign cultures. • Reports were prepared for the Customer and GE distribution. • Training was necessary when dealing with international, local labor, in addition to formal Customer and internal GE training. • Contract Negotiation skills were required to negotiate with various contractors for the reduction of additional project costs.

Bsme, Mechanical Systems

Activities and Societies: ASME

Mechanical Engineering