Eliover Soto Patiño
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Eliover Soto Patiño Email & Phone Number

Digital Senior Trainer at Jigsaw Australia
Location: Teneriffe, Queensland, Australia 17 work roles 12 schools
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Role
Digital Senior Trainer
Location
Teneriffe, Queensland, Australia
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Who is Eliover Soto Patiño? Overview

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Quick answer

Eliover Soto Patiño is listed as Digital Senior Trainer at Jigsaw Australia, a with 39 employees, based in Teneriffe, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Eliover Soto Patiño.

Eliover Soto Patiño previously worked as Business Lead at Jigsaw Australia and Support Worker Trainer at Jigsaw Australia. Eliover Soto Patiño holds Masters Degree In Environment, Health And Safety, Occupational Health And Safety from Queensland University Of Technology.

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Email format at Jigsaw Australia

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Jigsaw Australia

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Profile bio

About Eliover Soto Patiño

Self-motivated and ambitious recent Graduate of Master of Health, Safety and Environment at QUT with over 20 years’ experience in local and International work within the Public and Private sectors. Completed Postgraduate Diploma in Occupational Health and Safety and Bachelor of Business Administration. Collaborates well with a team, works well under pressure to meet deadlines with an excellent work ethic. Experienced in performing a variety of administration and support duties. Fluent in English and Spanish.

Listed skills include Computer Proficiency, Spanish, English, Customer Service, and 10 others.

Current workplace

Eliover Soto Patiño's current company

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Jigsaw Australia
Jigsaw Australia
Digital Senior Trainer
mount gravatt, queensland, australia
Employees
39
AeroLeads page
17 roles · 17 years

Eliover Soto Patiño work experience

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Digital Senior Trainer

Current

Brisbane, Queensland, Australia

Plan and prepared the activities for the day. Verify if the planned roaster for the day has any last minute changes and updated them on the board. Make working teams and allocated work accordingly to the trainee’s abilities. Assigned the tasks to the trainees. Explained to them who will be their allocated trainer and what is scheduled for the day. Informing the trainees if these are working on their own or with someone else on the assigned tasks. Collect, safely store, supply and log in any medication brought to the hub by any trainee .Keep track of the work inventory in the archive and the work distributed on the floor for the day. Train and provide feedback to the trainees regarding the digitalization process such as file management, scanning, quality control and shred preparation accordingly with the client’s requirements. Foster the development and use of soft skills within the workplace. Review the work produced by the trainees and ensure that this has been done with the quality expected. Go to through the emails and internal chats of the organization to ensure the information is passed to others timely. Set the times and run the 1:1 session programed for the day. Customised the 1:1 session accordingly the trainee individual progress. Write a report regarding the trainee’s behavior through the working sessions. Maintain updated the business’ platforms regarding what happens day by day. Prepare the final product to be send back to the client. Including, batch check, re-scan, crop, merge, file match up, naming, PDAF, and upload of the digital information. Offer support to any trainee enquire through the day regarding work. Attend and run briefs, debriefs, meetings and professional development activities.

May 2024 - Present

Business Lead

Brisbane, Queensland, Australia

Provide direct training and support to Trainees. Develop resources, in line with the organization’s employment pathway for 1:1 and group-based training sessions. Contribute to continuous quality improvement. Provide guidance of best practice, train and mentor other trainers working alongside the Zone Manager. Complete administration and reporting activities – daily notes, incident reports, trainee progression tracking. Ensure the Zone is kept clean, neat and tidy and ensure adherence to Jigsaw’s health and safety policies and procedures. Provide communication to trainees, allied health professionals, carers, and/or families. Other ad hoc duties as required by the Training Manager.

Mar 2024 - Apr 2024

Support Worker Trainer

Brisbane, Queensland, Australia

Facilitating the training of participants in transferable employment skills, by creating individualised resources and strategies to support participants to achieve their goals. Support Participants to help achieve the business targets assigned to each team, on time and to a high-quality standard. Develop a strong working relationship and become a mentor to individuals supported. Provide all aspects of personal care, mealtime assistance and behavioural management to ensure everyone feels fully supported and is progressing towards their employment goals. Deliver on any administration or reporting activities in line with NDIS standards. Promote and role model appropriate behaviour to support Jigsaw’s culture, performance and brand. Engage with participants using a Positive Behaviour Support approach where appropriate.

Jul 2022 - Mar 2024

Disability Support Worker - Leisure

Current

Brisbane, Queensland, Australia

Supporting clients with their education and skills development at home and at school. Assisting clients with the development of community skills such as budgeting, shopping, cooking and management of their homes. Supporting clients in activities of mobility and transferring to promote their independence. Supporting clients with necessary household duties such as cooking, cleaning and laundry activities. Assisting clients with their medication management routines and attending medical appointments. Supporting clients in social, vocational and community activities. Supporting clients in the development of relationships within the community. Assisting clients in the development of care plans. Assisting clients in secretarial and administrative functions.

Apr 2022 - Present

Descriptive Sensory Panelist

Ipa

Brisbane, Queensland, Australia

Responsible for describing a range of food products in terms of appearance, texture, aroma, and flavor. Recognize and learn these attributes and evaluate them accurately and reliably using the prescribed scales and scale references. Actively participate and collaborate in descriptive panel discussions describing product attributes, attribute definitions, creation of scales, and reference anchoring. Responsible for completely and accurately entering own scoring data into electronic ballots. Responsible for accurately following instructions on sample evaluation, use of scale and ballot completion given by the Descriptive Panel Leader(s). Attend and participate fully in all training discussions given for each product area and project to ensure continued understanding of product attributes and scale references. Actively participate in panelist performance monitoring studies, bi-annual taste acuity rescreening and subsequent retraining when necessary to ensure consistent performance in attribute evaluation.

Jun 2022 - Aug 2022

Console Operator

Brisbane, Australia

Ensure that all customers from all demographics experience a high level of customer service. Ensure cash handling is always a high priority and all company policies and procedures around cash handling are strictly followed. Be aware of security and loss prevention. Ensure an extremely high level of health and safety is maintained at all times ensuring all the corporate, local and state policies and procedures are followed at all times. Deliver and maintained a high level of written and oral communication skills. Adhere to business process in relation to a stock control and ensure site merchardising standards are kept to a high standard.

Oct 2019 - Jul 2022

Food Services Officer

Brisbane, Australia

Assist with the production of sandwich and cold food items as well as the preparation, plating and ordering of patient meals. Meal beverage service as directed and an ability to interpret patient diet list for ward services. Personnel performing duties of a Food Service Officer must have the physical attributes to effectively and safely undertake manual handling tasks such as lifting, pushing trolleys, plating meals and preparing meal trays and general cleaning duties on a daily basis.Maintain a clean and hygienic workplace in accordance with the Food Safety Management System and other approved procedures and hospital policies. Work safely within the organisations recognised OHS guidelines.Ensure that all aspects of the Food Safety Management System are adhered to at all times and codes of practice are implemented within their respective areas of operation. Food service officers are encouraged to provide feedback on Food Safety related issues and contribute positively to the Food Safety team.Comply with and utilise procedures, policies, regulations and standards which impact upon the position, including contemporary human resource management requirements and practices, such as workplace health and safety, equal employment opportunity and anti-discrimination policies

Nov 2019 - Jul 2020

Team Leader

Southbank Cineplex

Deliver exceptional customer service in person selling tickets, food and drinks. Manage the open and closing of work stations and restock these before each session. Operate payment facility system to process sales transactions and record information regarding operations from allocated work stations.

Dec 2013 - Aug 2019

Accommodation Officer Intern

Brisbane, Australia

Provide accommodation and support to international students coming to Australia. Provide support services within the student accommodation sector with an understanding of the wide range of issues impacting on students. Manage and coordinate documentation including accommodation requirements, student engagement and location orientation. Liaise closely with student agencies abroad, students, homestay families, accommodation and transfer providers regarding student well-being during their education process. Provide high quality customer service to a variety of stakeholders. Operate payment facility system to process sales transactions and record information regarding operations from allocated work stations. Review invoices regarding services and allocate the respective payments as agreed with the providers.

Apr 2019 - Jul 2019

Comercial Cleaning Subcontractor

Brisbane, Australia

Inspect site cleaning standards and monitor compliance and productivity. Review staff monitor staff performance. Assess Train and induct new team members. Liaise regularly with clients and maintain high Quality Assurance Levels. Complete effective rostering and efficiency. Assist with the development of WHS and OHSS compliance. Support the manager at tendering, submissions, briefings and contract management. Stock management. Assist the team hands-on in cleaning activities when required.

2010 - 2013 ~3 yrs

Regional Operations Coordinator

Solsalud

Manizales, Colombia

Performed administration assistance and support to Head Office. Managed contracts between the providers of public Health Services to the community and Solsalud, one of the organisations used for the management of financial resources in the provision of public health services in Colombia. Coordinated tasks in other cities, towns and offices regarding the provision of health services. Led the team to achieve deadlines set by the head office regarding payments and billings.

Nov 2006 - Sep 2008

Customer Service Specialist

Manizales, Colombia

Assist customers to realise their financial goals by conducting financial health checks. Identify particular needs and understand customer's future plans. Explain the benefits of a comprehensive and diverse range of products and services. Refer the customer on to other specialist teams such as business banking or financial planning to ensure that the customer is provided with the best possible care and experience. Continue and build a culture of integrity and accountability by placing the customer at the centre of everything within the organisation.

Jun 2006 - Aug 2006

Regional Client Service Representative (Workwear Clothing, Accessories, Footwear And Ppe Gear).

Pereira, Colombia

Liaise with the retail team to ensure client satisfaction. Maintain existing businesses while introducing new ones to the organisation. Work alongside with store and operations manager to increase sales. Generate leads, cold calling and overcome any objections to close sales.

Mar 2005 - Jun 2006

Regional Technical Service Representative - Adhesive And Glueing Solutions For The Industry.

Sumical De Antioquia S.A.S.

Pereira, Colombia

Represent the company daily via face-to-face contact on-site with key customers. Ensure the budgeted sales revenue for the territory was achieved through regular on-site maintenance and servicing of adhesive products and services. Development of business with key customers including the introduction of new products. Regular travel during each month to meet service cycle requirements within the territory. On-going recording of servicing activities within the territory. Provide product application and service support to customers.

Mar 2004 - Mar 2005

Archives Manager

Manizales, Colombia

Managed the archives on a day to day basis including updating records, managing and adding to current collections. Develop and introduce policies and procedures to support the obligations according to legislative requirements for compliance. Develop and introduce policies and procedures to ensure the archives captures the essence of the organisation for historical records. Assist other departments regarding information requiered. Continually monitor the collection for any conservation work required and advise. Assess incoming material for archival value. Prepare detailed reports on all aspects of archives as required. Supply material to the content manager for marketing and publications purposes. Manage storage of on-site and off-site records and advise on storage solutions.

Jul 2001 - Dec 2003

Retail Sales Representative

Taller Del Cuero

Manizales, Colombia

Support the factory and stores' manager and work closely with the team in achieving KPI's, business' budgets and meeting the operational requirements of running a retail business. Assist clients regarding fabrications, styling concepts, trends and be focused on consistent knowledge building. Create exceptional customer experiences consistently that meets sales goals. Support the CEO in enquiries regarding bulk purchase. Support, develop and motivate personal growth of the team members.

Apr 1998 - Nov 2003

Front Desk Receptionist

Policlinica De La Toscana

Manizales, Colombia

Maintain customer as front and centre of daily function. Answer and direct incoming telephone calls whilst providing courteous and efficient service to clients. Maintain of the office, keeping it presentable at all times. Assist colleagues with administrative tasks, including copying, scanning, note taking and logistics. Prepare meeting and training rooms. Sorting and distributing mail. Taking care of common office duties.

Jan 1999 - Dec 1999
Team & coworkers

Colleagues at Jigsaw Australia

Other employees you can reach at jigsawaustralia.com.au. View company contacts for 39 employees →

12 education records

Eliover Soto Patiño education

Postgraduate Diploma In Occupational Health And Safety, Occupational Health And Industrial Hygiene, Occupational Health And Safety Officer

Queensland University Of Technology

Certificate Ii In Customer Contact, Business And Social Skills

Viva College Australia

Certificate Ii In Business, Business/Commerce, General

Viva College Australia

General Englis, Foreign Languages And Literatures, General

International College Of Queensland Australia

Ielts, English Language And Literature/Letters

International Institute Australia

General English, English Language And Literature, General

Sarina Russo Schools Australia
FAQ

Frequently asked questions about Eliover Soto Patiño

Quick answers generated from the profile data available on this page.

What company does Eliover Soto Patiño work for?

Eliover Soto Patiño works for Jigsaw Australia.

What is Eliover Soto Patiño's role at Jigsaw Australia?

Eliover Soto Patiño is listed as Digital Senior Trainer at Jigsaw Australia.

Where is Eliover Soto Patiño based?

Eliover Soto Patiño is based in Teneriffe, Queensland, Australia while working with Jigsaw Australia.

What companies has Eliover Soto Patiño worked for?

Eliover Soto Patiño has worked for Jigsaw Australia, Hireup, Ipa, Puma Energy, and Metro South Health.

Who are Eliover Soto Patiño's colleagues at Jigsaw Australia?

Eliover Soto Patiño's colleagues at Jigsaw Australia include Vinicius Fantin Borghetti, Sarah Armstrong, Gemma Lyddon-Ruiz, Katie Mahoney, and Ranya Chikhaoui.

How can I contact Eliover Soto Patiño?

You can use AeroLeads to view verified contact signals for Eliover Soto Patiño at Jigsaw Australia, including work email, phone, and LinkedIn data when available.

What schools did Eliover Soto Patiño attend?

Eliover Soto Patiño holds Masters Degree In Environment, Health And Safety, Occupational Health And Safety from Queensland University Of Technology.

What skills is Eliover Soto Patiño known for?

Eliover Soto Patiño is listed with skills including Computer Proficiency, Spanish, English, Customer Service, Office Administration, Communication, Translation, and Microsoft Office.

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