Customer Relationship Manager/ Manufacuring Assoc. Iii
Raleigh-Durham, North Carolina Area
• Develop and maintain strong relationships with key stakeholders and customers, ensuring high levels of satisfaction and loyalty through personalized support and proactive communication.• Address and resolve customer issues efficiently by coordinating with internal teams, leveraging product knowledge, and applying effective problem-solving techniques to enhance the customer experience.•Operate and maintain manufacturing equipment to ensure efficient production of biopharmaceutical products, adhering to strict quality control standards and regulatory requirements.• Accurately complete and maintain detailed production records, adhere to standard operating procedures (SOPs), and ensure compliance with Good Manufacturing Practices (GMP) and other regulatory guidelines.