Supporto a imprese e privati per ripristinare il merito creditizio e risolvere situazioni di segnalazione finanziaria.Servizi offerti:- Verifica dello storico presso Centrali di Rischio- Analisi posizione debitoria e consulenza con esperti del settore- Mediazione per piani di rientro o saldo e stralcio- Ripristino del rating e cancellazione delle segnalazioni bancarie- Rottamazione delle cartelle esattoriali- Rinegoziazioni e consolidamenti

- Analyzed and redesigned 30+ omnichannel customer journeys for X-Cite (Kuwait), defining KPIs, and benchmarking against global references, resulting in improved satisfaction and retention rates. - Implemented new e-commerce platform for X-Cite (Kuwait), collaborating with design agency, organizing focus groups, defining personas, and overhauling design, leading to enhanced online experience and increased conversion rates.- Defined and managed digital products' backlog, through… Show more - Analyzed and redesigned 30+ omnichannel customer journeys for X-Cite (Kuwait), defining KPIs, and benchmarking against global references, resulting in improved satisfaction and retention rates. - Implemented new e-commerce platform for X-Cite (Kuwait), collaborating with design agency, organizing focus groups, defining personas, and overhauling design, leading to enhanced online experience and increased conversion rates.- Defined and managed digital products' backlog, through prioritization prioritization of user stories, leading a team of Business Analysts- Led development of loyalty app with Click & Collect proposition for Costa (Kuwait, KSA, Oman, Qatar), launching successful loyalty program based on earning "beans," tracking KPIs on customer churn and retention rate, and introducing new features to improve satisfaction. - Managed Costa loyalty scheme across multiple regions, implementing features like Click & Collect and Step Counter, tracking weekly KPIs, and presenting performance to executive stakeholders, resulting in increased retention and engagement. Show less

>Multinational Company Leader in Tobacco Industry- Spearheaded omnichannel retail analysis for stores in Europe and Asia, conducting fit-gap analysis and leading team efforts. - Effectively designed and deployed omnichannel customer experience model in flagship stores across UK, South Korea & Japan. - Developed and implemented retail processes for multinational tobacco company, overseeing store building from location selection to post-opening activities. Led international… Show more >Multinational Company Leader in Tobacco Industry- Spearheaded omnichannel retail analysis for stores in Europe and Asia, conducting fit-gap analysis and leading team efforts. - Effectively designed and deployed omnichannel customer experience model in flagship stores across UK, South Korea & Japan. - Developed and implemented retail processes for multinational tobacco company, overseeing store building from location selection to post-opening activities. Led international store opening projects, serving as primary liaison between HQ and local markets. >Multinational Company in South America, Food and Beverage Industry - Designed and customized finance processes for a multinational Food & Beverage company in Brazil, ensuring alignment with global stakeholders. >Multinational company leader in Industrial Engineering Project Management and Contract Management>Multinational company operating in Luxury Fashion Industry- Successfully mapped as-is and to-be finance processes, streamlining operations and enhancing efficiency. - Spearheaded the implementation of a to-be solution, resulting in improved financial reporting accuracy and timeliness. Show less

>Multinational Company in Luxury Fashion Industry - Analysis of as-is scenario for Actual, Budgeting and Reporting processes- Design of to-be solution - Implementation of to-be solution through an EPM (Enterprise Performance Management) application

Retail Brand Assistant Manager - Conducted in-depth analysis of data trends in Nielsen, providing valuable insights for decision-making.- Assisted in crafting strategic plans by analyzing historical business performance, contributing to the development of effective marketing strategies. - Reconciled 100+ orders for the e-commerce platform, ensuring accuracy and minimizing discrepancies.- Trained new marketing assistants, fostering a skilled and knowledgeable team to support… Show more Retail Brand Assistant Manager - Conducted in-depth analysis of data trends in Nielsen, providing valuable insights for decision-making.- Assisted in crafting strategic plans by analyzing historical business performance, contributing to the development of effective marketing strategies. - Reconciled 100+ orders for the e-commerce platform, ensuring accuracy and minimizing discrepancies.- Trained new marketing assistants, fostering a skilled and knowledgeable team to support brand initiatives. Show less