Elisa C. Email & Phone Number

United States

Orange County, California, United States And Inland Empire

Increased property revenue containing operating and maintenance expenses. Overseen operations, coordinated and trained direct reports and vendors. Created a positive and stimulating work environment. Key Accomplishments:Reduced vacancy of 80% in less than a year and maintained 1% vacancy for 14 months during COVID-19Property of the Year 2020 and 2021CAM certificate (certified apartment manager)

Riverside, Ca

Highland, California

Assigned telemarketing campaigns to drive revenue. Created, coordinated and executed tailored events to cultivate VIP guest segment. Processed suite tickets and hosted offsite events (CBBA, Staples Centre, etc.) for NFL, NHL, NBA, MLB and main concerts. Oversaw hotel reservations. Recruited talents, monitored reps performances: develop, coach and evaluate.Key Accomplishments:Contributed increasing department revenue of 12%, and expanding the team of the 50%Motivated, supported and coached the team to exceed VIP Team Outbound calls MBO reaching 112%Graduated Supervisor Development Series

Riverside, Ca

Assisted guest creating memorable itineraries and responded to inquiries about the resort and local events. Managed booking for restaurants, room amenities, activities. Processed check-in/out.

Rodengo Saiano

Managed the daily incoming reservation requests through web site, phone and email, handled the daily accounting and invoice issues, and costumers inquires. Oversaw the reception shifts, trained the new employees.Key Accomplishments:Built a strong and operative team, strengthened internal communications systemMet costumers needs, offering the best allocation avoiding overbooking.

Corte Franca (Bs)

Oversaw and orchestrated large-scale events. Processed reservations and event proposals to avoid overbooking. Responded to and recorded email inquires. Welcomed and interacted with customers to ensure their needs were met in order to develop a continued relationship for future events.Key Accomplishments:- Facilitated and strengthened internal communications system. - Designed, edited and printed customized menus for the restaurant.- Collaborated with the accounting department to balance event expenses and process customer payments utilizing the restaurant’s C5 Orion software. Registered daily income and monitored credits.

Adro (Bs)

The most gratifying working experience of my life is surely this.At Istituto Gianfranco Miglio, as a primary school teacher of mathematics, science, geography, and laboratories of gymnastics and sound-gesture-music, I guided the class to complete the programs.I stimulated students facilitating the comprehension to maximize the learning with the purpose to develop students skills trough entertainment. I customized lessons and exercises and work hard to consolidate relationship with my students.Communication is a passion; to communicate and teach kids to understand and learn is a mission.This experience was exciting and fulfilling: mission accomplished!

Conceptualized business plans for companies. Developed website and video content. Advised clients on social media campaigns. Key Accomplishments:- Launched an e-commerce website and increased implementation of new and upgraded products. - Researched and recommended the best marketing channels and tools to increase sales for clients.

Brescia

Coordinated all travel arrangement sales trips at the management level. Performed administrative functions including the developing sales contracts, addressing customer questions and processing payment for services rendered.Key Accomplishments:- Increased and reorganized contact database to support and facilitate communication between customers and sales.- Served as the liaison between the German headquarters and the Italian clients to ensure questions and orders were handled promptly.

Erbusco, Brescia

Created press releases and oversaw press events. Managed reservations and check-in/out procedures. Planned activities for guests and developed daily communication to educate guests of the offerings. Provided support to reception and front desk to ensure smooth operation. Communicated regularly with lounge, spa and housekeeping to ensure needs of the guests were met.Key Accomplishments:- Supervised the development and proposal of new marketing brochures including the graphic design, content and drafts. - Selected to represent the company to international journalists. Planned and managed press trips and provided documentation and press releases. - Built seasonal vacation offers as a way to increase hotel sales.- Guided Sculpture Park Tour and shared knowledge of Art with guests.

Orange County, California, Stati Uniti

Planned and developed marketing and public relations plans for 16 exclusive brands in Beauty and Spa. Managed media communication and promotions. Provided support to the event and trade show teams.Key Accomplishments:- Created marketing materials including catalogs, advertising spots, brochures and newsletters.- Developed a robust press release record system and press release book to share with clients.

Montclair, Nj (Usa)

Child Care supervision. Multi-activities schedule management. New Culture knowledge, experience, adaptation

Milano, Italia

Researched and created original press releases for clients and communicated daily with journalists. Performed market research and shared results with management. Organized and handled model casting. Oversaw and organized the Showroom.Key Accomplishments:- Supervised, trained and coordinated three interns. Designated projects for the interns and ensured successful completion. - Planned and orchestrated events including the client invitations, selection and preparation of the venue and day-of-event operations.

Cam, Certified Apartment Manager

Bachelor'S Degree, Public Relation

Topics: Marketing, Public Relation, English, French, Advertising Communication Theory and Technique, Mass Communication Sociology, Mass.

Esl - Highest Level, English As Second Language

Master, Fashion Pr E Fashion Consultant

High School, Mathematics And Computer Science