ELISA L. COLE1561 Dabob rd QUILCENE, WA 98376 (360)302-1504elisalynne@yahoo.comlingerlongerfarm06@gmail.com Skills Summary⦁ Customer Service⦁ Community Education⦁ Community Outreach⦁ Receiving payments⦁ Balancing Cash Draws⦁ Crisis Management Training⦁ Proficiency in Excel, Word, Electronic Medical records ⦁ Competent in Communication Skills ⦁ ICD9/CPT Coding⦁ Insurance Billing⦁ Phone Triage⦁ Scheduling⦁ Payments by phone⦁ Fork lift operator⦁ CDL Class B Hook Truck, Water truck, Dump Truck, School Bus Skookum Educational programs, Hook truck driver, Port Townsend, WA 98368Truck Driver September 2018- PresentTrailer exchange delivering empty containers and receiving full containersKept a detailed log of all deliveries, Preformed detailed daily safety inspections and routine inspections of work trucksEnsured that all scheduled maintenance was preformed in a timly mannerProvided education and excellent customer serviceJefferson Healthcare, Orthopedic Clinic; Port Townsend, WA 9836826 bed Critical Access FacilityMedical Assistant December 2011 - September 2012⦁ Proficiently obtained and reviewed medical records, lab results, X-rays, MRI and other procedure results⦁ Accurately updated medication lists⦁ Casting, splints, suture removal and wound care⦁ Patient rooming, including vitals, complete family history, update record as needed⦁ Assisting providers medical procedures⦁ Phone triage/patient complaint interventionJefferson Healthcare; Port Townsend, WA 9836826 bed Critical Access FacilityCNA/PSA 2008–2011⦁ Provided excellent patient care⦁ Rapid response to all emergencies ⦁ Adapting to each patients unique needs⦁ Use of all required personal protective equipment, appropriate use of personal hygiene Care Giver 2007-2010⦁ Adapting to individuals’ daily living activities⦁ Transporting patients in a timely and safe manner, excellent record keeping, time sheet, mileage, ⦁ Compassionate care for clients with primary or (end-of-life) careEducation and CertificationsHealth Care Assistant Certification (MA) 2011 - 2012Registered Medical Assistant Diploma, Everest College; Bremerton, WA. January - October 2011 Certified Nursing Assistant (CNA), 2009- 2011Healthcare Provider BLS/CPR and First aid, November 2010 – 2012High School Diploma, Bella Vista High School; Fair Oaks, CA Jefferson University/Service Excellence 2012Certification of HIV/AIDS Education and TrainingBlood-Borne Pathogens and Infection Control