Elisa Ferrante Email & Phone Number

London, United Kingdom

- qualifying potential customers’ leads for the Italian, Spanish, British and French market- facilitating the connection between the homeowner and professional helping both parties maximise the opportunity- liaising with Customer Success Managers to ensure professionals’ satisfaction

- translations from English, Spanish and French into Italian- consecutive interpreting for English, Spanish and Italian customers- creating glossaries- employing marketing strategies- using CAT tools (especially Trados 2017)- working on Wordpress.

Shrewsbury, Inghilterra, Regno Unito

- attending customers and suppliers' requests via telephone and email in English, French, Spanishand Italian- updating sales contracts and entering in invoicing details- responding to purchase and sales ledger queries- reconciling incoming payments received by BACS, card, cheques and direct debit- checking, setting, and reviewing credit limits- chasing.

Frosinone Area, Italy

During almost 3 years, I have worked in a wonderful team:- teaching English, Spanish and French language to kids, teenagers and adults, from elementary to advanced level, helping them obtain International Proficiency Certificates (IELTS, TOEFL, Cambridge, and DELE);- teaching EN, ES, and FR language and culture to pupils attending Italian High Schools.

Menton, France

As a receptionist in the beautiful area of the French Riviera, I handled a wide range of administrative support tasks, including:- welcoming visitors with a positive, helpful attitude, in French, English, Italian and Spanish;- scheduling booking requests, on the phone and by email, in FR, EN, IT and ES;- translating menus in the languages above;- building.

Rome Area, Italy

During this internship, my key responsibilities were:- providing support to customers via phone, email and in person, in Spanish, English, French and Italian;- providing technical and cultural information about products (mainly literature and travel guides);- buying merchandise, checking in product, setting up displays, data entry and managing invoices.

Master'S Degree In Interpreting And Translation

ES - IT - ES consecutive interpreting, EN - IT - EN consecutive interpreting, ES - IT - ES simultaneous interpreting, EN - IT - EN.

Erasmus Student, Language Interpretation And Translation

As an Erasmus student, I successfully attended the following courses: - Spanish into Italian translation and vice versa; - Spanish syntax.

Bachelor'S Degree, Interpretation And Translation, 110 Cum Laude

EN, ES, RU <> IT translation, EN, ES <> IT sight translation, Russian language, Italian literature and syntax, linguistics and phonetics.