Tracking disposal costs and volumes among multiple facilities, 3rd party & intercompany disposal ticket reconciliation, Weekly KPI reporting, Analyze trends & profitability by customer, route, or line of business, Assist in acquisitions and system integration, Budget analysis, Ensure customer account & billing accuracy; resolve any inconsistencies, Liaison for Billing & Accounting/operations matters, Track hauling & post collection’s operation costs (disposal, subcontractor, etc), Identify cost saving opportunities, Route customers, Research customer account/operational issues as needed, Ensure data accuracy for new mergers and acquisitions, Troubleshoot problematic Trux reporting and assist in resolutions, Educate and train employees, Assist in tablet implementation, Ensure route closing accuracy

Manage staff of eight• Facilitate customer issues to ensure timely payments• Ensure ticket accuracy• Resolve inter-department matters• Report, manage, & reconcile customer balances, delinquencies, & suspensions• Manage customer account reconciliations• Resolve escalated customer issues to enhance customer service satisfaction

Customer invoicing for all lines of business• Instrumental in implementation of new software (Trux)​• Analyze routes to maintain efficiency• Report on profitability of commercial & municipal accounts• Enhance revenue per line of business• Responsible for tablet roll out & on going functionality• Facilitate operations & customer• Manage 3rd party disposal facilities• Extensive Trux knowledge• Route Audit Reporting• Ensure Route Closing for proper reporting• Ticket & Subcontractor reconciliation• Tracking container inventory• Responsible for route optimization• Handle & execute sales agreements• Assess and implement price increases• Ensure database functionality• Collections responsibilities• Accounts payable & Accounts Receivable responsibilities• Customer account reconciliations

Analyze and record pilot paperwork regarding flight times, fees assessed, and fuel• Prepare customer invoices• Prepare credit memos & check requests• Verify customer flights and charges associated trips prior to completing invoices• Prepare quotes for domestic and international travel• Assist customers with billing information and tracking their allotment of flight hours• Assist sales team in an effort to gain potential customers and re-sign existing customers• Help customers with contract, service, and billing issues

• Successfully integrated a small venture capital company (PXIT) into the industry’s most prestigious measurement company (Agilent)• Assist executive officers, operations manager, and engineers• Accounts payable responsibilities• Accounts receivable responsibilities• Prepare customer invoices• Preparation of quotations for customers• Data entry and payment processing of vendor invoices and expense reports• Payroll submittals to payroll processing company• Procurement of hundreds of components for building of materials needed for various telecommunications modules• Organize production builds with contract manufacturers• Maintain customers purchase orders to ensure order fulfillment• Answer phone calls through the multiline phone system• Obtain vendor information and managing accounts to ensure accounts were kept in good standing• Initiated & maintained employee benefits package including health insurance, 401K, and flexible spending account• Preparation of product shipments (domestically & internationally)• Maintain shipped and received stock from electronic manufacturing servicer• Complete purchase orders for approval• Coordinate travel arrangements• Maintain office supplies and equipment