Elisa Graff Email & Phone Number

Mountain View Ca

Accomplishments -Improved baking efficiencies by doubling product output, reducing production time, and reducing overtime -Parlayed knowledge gained while working as a shift manager into improvement of business operationsResponsibilities-Program Administration: employee training, donations, employee safety, food safety, public field trips to the bakery-Light HR and payroll for over 60 non-exempt employees-Daily administration for 250 accounts-Daily communication of all issues in a timely manner-Procedural compliance

San Francisco

Accomplishments -Enabling my coworkers to higher achievement by establishing and enforcing time goals, improving workflow and efficiency, and delegating according to ability-Developing communication skills in Spanish to both give and receive training-Establishing and enforcing processes, methods, workflow, and timelines-Without formal training rose from shop clerk to managerial position Responsibilities-Shift manager – responsible for delivering a high volume of product within a tight timeline and supervising the tasks of other employees-Communicating all daily issues in a timely and efficient manner-Training new employees -Testing special products

Accomplishments-Build and maintain online marketing collateral system catalog that delivers consistent messaging and exemplifies brand usage across multiple communication channels-Successfully map and categorize PCS internal website with the goals to streamline and reface pages using HTML and CSSResponsibilities-Write introductory, explanatory, and instructional copy for online roll out of products and services-Write and produce internal newsletter and email publications-Collaborate with designers to develop marketing collateral -Proofread and copy edit all collateral before it goes to print

Accomplishments-Create cataloging system for archival reports, correspondence, deeds, and research for parcels of land purchased, sold, and owned by the agencyResponsibilities-Proofread, copy edit, and track legal contracts through execution

Accomplishments-Develop and manage marketing collateral publication process and distribute materials through multiple channels-Develop departmental processes, best practices, templates, and cross-departmental relationship guidelines-Launch online collateral print and fulfillment systemResponsibilities-Manage production of responses to RFPs, proposals, and client deliverables through the development of departmental processes, best practices, templates, and cross-departmental relationship guidelines including online handbooks with content, language, and revision strategy-Transform written material from subject matter experts into client facing brochures-Manage vendor relationships for print, design, storage, and fulfillment of marketing collateral

Bachelor Of Fine Arts, Ceramics

Education record

Studied drawing, sculpture, and ceramics