Elisa Hesterbrink Email & Phone Number

New York, New York, United States

・Process daily donations and pledges; update and maintain an internal database (Salesforce) of 200,000+ records as well as access older databases (Microsoft Access) to retrieve information when needed.・Create reports for various purposes (campaigns, mailings, donors, clients, partners, etc.) ・Enter data for accounts payable, accounts receivable, and journal entries; Assist in reconciling month-end bank statements.・Act as liaison with third-party IT service providers; report to senior staff regarding company device and server statuses.・Document instructions for internal processes for accounting, donation management, and IT protocol.・Communicate with donors and vendors to collect payments whilst maintaining a strong client relationship.・Create and send invoices, donor-acknowledgment letters, and tax-receipts on a weekly basis.

・Founded and run business focused on illustration services・Build client base to over 1000 within 7 years; increase social media following from 0 to 120,000+ within 3 years across platforms・Work with individuals and agencies from across globe on commercial projects (long & short term)・Cater experience to client needs, conduct research to assure the product’s relevance and quality. ・Research forms of business structures for future expansion・Experienced with NDA contracts and confidentiality agreements

Vienna, Austria

・Managed and entered timesheet information for all payroll employees via SAP・Developed training materials for the purpose of streamlining onboarding process for new employees・Translated company documents to and from German and English・Aided in organizing internal company events・Actively partook in employee outreach for the sake of compliance

Boston, Massachusetts, United States

・Diagnose and resolve technical hardware and software issues ・Work directly with clients experiencing technical issues or in need of new equipment・Image and set up devices and classrooms for Harvard University・Create extensive documentation for internal use; including articles and databases・Reorganize internal inventory and reconcile any unaccounted items

Tokyo, Japan

・Built curriculum and taught in-person classes of up to 20 Japanese students, aged 5 to 9; covered Arts, Science, Math, Design, and Coding classes via immersive English classes・Developed crucial documents and classroom items for function of afterschool program・Worked closely with CEO on current projects and future plans; trained staff in basic design software; Provided guidance on optimization ideas regarding website UI・Communicated with staff and students interchangeably in Japanese and English・Translated contracts and safety materials to and from Japanese and English・Organized and assisted with promotional events; created marketing materials

Hackensack, New Jersey, United States

・Created databases and videos to promote voter registration for Bergen County・Constructed professional graphics for County Clerk events and websites・Acted as community liaison between residents of the County and the Clerk’s office・Handled sensitive information with confidentiality

Candidate For Bachelor Of Arts Degree, International Affairs And Sociology

High School Diploma, Engineering

Education record