Elisa Lienhart Email & Phone Number

Solna, Stockholm County, Sweden

Flexera provides data-oriented SaaS solutions for technology value optimization, enabling IT, finance, procurement, and cloud teams to gain deep insights into cost optimization, compliance, and risks for each business service. Main responsibilities:- Conduct research activities along the product lifecycle in collaboration with design and product teams- Disseminate insights into users' goals and challenges to support executive leadership in their decision-making - Grow UX research strategy and operations i.e. introduce behavior analytics to the team, develop new personas

Copenhagen Metropolitan Area

Gamucatex is an indie startup making meaningful games that can level up our understanding of the world. Currently developing Tectonicus: in the Edge of War, a historically accurate auto-battler card game which transports players in the Viking era. Main responsibilities:- Plan market research for audience segmentation- Prepare a user testing plan for company's booth at the Roskilde festival

Copenhagen Metropolitan Area

Superb offers an all-in-one SaaS platform for restaurants to manage their reservations, orders, payments and leverage guest insights to develop their businesses based on memorable experience and data.Alongside designers, I was in charge of the User Experience across all products of the company (Web platform and site, iPhone and iPad apps). Main responsibilities: - Develop the UXR operations and strategy as the first company's hire (UX process, repository, user feedback group, etc.)- Increase awareness of the market personas (restaurant owners, managers, workers, and guests)- Advise on design improvements based on UX principles and user knowledge- Leverage research methods to support Product Managers and Designers' in their work- Create wireframes and prototypes to test out with users- Lead strategic research to help leadership with business decisions

Copenhagen Metropolitan Area

ASI Aps is a consultancy company divided into three areas (Consulting, Gov, Enterprise) aiming at supporting individuals, organizations, and governments towards a better quality of life for all. I was assisting with business development and took part in some projects as a consultant.Main responsibilities:- Help with business development & market research- Offer coaching and webinars regarding professional development and well-being at work- Advocate for behavioral design on mobility and transportation projects- Share insights and best practices with larger audiences

Copenhagen, Capital Region, Denmark

Worked in the Back-of-House and Front-of-House for various restaurants of this Asian restaurant group. Main responsibilities:- Provide a pleasant customer experience- Advise customers on menus and beverages- Assist the manager in the day-to-day operations including staff training, stock and booking management, with occasional responsibility of the front-of-house team

Rennes Area, France

ACTIF is a national research project that aims to bring more technology into French classrooms in order to promote active learning. In that context, IntuiGeo, a tablet-based software for geometry learning, has been developed. Main responsibilities: - Plan and conduct continuous research activities to evaluate the platform's user experience - The main initiative was a longitudinal user testing study with secondary school students- Conduct interviews with math teachers to collect their needs on upcoming features- Create wireframes to visualize insights - Collect and analyze data and communicate them to the engineering team - Perform quantitative data analysis with a statistical software

Rennes Area, France

4-month usability project to improve a web platform developed by the Ministry of Education, with the objective to accurately assess high school students' collaboration skills. Worked on two interface iterations based on qualitative research.

Région De Strasbourg, France

Assisted the psychologist with the psycho-social risks factors assessment of an international steel company's French site.

Master'S Degree, Social, Work & Organizational Psychology, With A Specialization In Ergonomics & Human Factors

Projects: - User test study on a mind-mapping web tool (https://coggle.it/) - Usability inspection on a carpool’s Android app.

Undergraduate Degree (Bachelor), Psychology

Enrolled courses : - Social psychology - Cognitive psychology - Research methodologies - Health psychology

Psychology

One-year student exchange program