Les Rallyes du Val d'Ancoeur:- Organization of the event- Search for service providers: animations, caterer, foodtruck, security, dry toilets- Realization of a program of animation- Contact and management of the relations with the institutions (Community of Agglomerations, municipalities, mayors)- Creation and follow-up of the retro planning- Setting up of the signage- Management of the budget- Logistical support on the day of the event and presence on the groundAir Legend : - Management and animation of the tourism stand- In charge of the working group for the preparation- Writing of meeting reports- Request for partnership for our animation "The Wheel of Fortune" with prizesMarketing: development of ticketing and concierge services, organization of cruises, management of trade shows

Ticketing:- Manage ticket sales partnerships at the front desk- Monitoring of ticket stocks and restocking - Research of new markets - Development of online ticketing with the Ingénie sales softwareConcierge:- Creation of a concierge service around personal services - Implementation of the Mondial Relay parcel delivery system to generate a new flow and new revenues- Management of the bicycle rental partnership - Creation of new customized offers for individual customersMarketing : - Drafting of partnership agreements- Preparation of trade shows: registration, follow-up, appointment setting, logistics- Attendance at trade shows: CSE Beauval Zoo Show, Rendez-vous en France, Atout France Partnership Days, Roadshow and Workshop with Seine-et-Marne Attractivité- Assistance on the files of the department manager- Setting up of cruises: search for service providers, management of reservations and planningReplacement of a maternity absence of the finance and administration manager: - Management of invoices and purchase orders- Treatment of emails and appointments- Follow-up of the accounting - Maintenance of customer and supplier relations- Recruitment- Management of the global budget- Organization of executive committees: sending out invitations, managing the attendance schedule, finding premises, contacting elected officials

Supervision of children at private events, animation, surveillance

Sales: - Creation of tourist offers for groups (associations, works councils, team-building) - Promotion of the territory through BtoB and BtoC actions with our local tourist actors: accommodations, restaurants, activity providers, castles, museums...- Treatment of requests: taking care of the customer by mail or telephone, targeting his needs and desires, customer advice- Creation of estimates on an online sales software: Ingénie- Reception of groups on the territoryMarketing and promotion: - Prospecting for new actors to create business partnerships for individual customers- Drafting of partnership agreements- Loyalty of existing partnerships with contests, posts on social networks- Preparation of Eductours to introduce our territory to our institutions- Management and coordination of projects: call for projects "Escale Royale", logistics of the "Air Legend" event with a tourism standCommunication: - Creation of visual supports such as brochures, flyers- Social media management: content writing (posts for Facebook, Instagram, LinkedIn) and press releases- Press monitoringReception : - Taking care of visitors to answer their questions, advising them on our activities and services in our territory- Treatment of emails and phone calls- Elaboration of the planning of summer and winter activities- Presence on the stands for the events: open air cinema, Air Legend, Les Affolantes

Customer relationship and experience managerFollow-up of cash register and fitting room procedures Merchandising and restocking of the store and stockRespect of protection and evacuation rules

Order taking at the drive-through and at the counterPreparation of orders and recipesCash register managementCustomer service