Elisa Moreau Email & Phone Number

France

Paris Et Périphérie

Melun, Ile-De-France, France

Les Rallyes du Val d'Ancoeur:- Organization of the event- Search for service providers: animations, caterer, foodtruck, security, dry toilets- Realization of a program of animation- Contact and management of the relations with the institutions (Community of Agglomerations, municipalities, mayors)- Creation and follow-up of the retro planning- Setting up of the signage- Management of the budget- Logistical support on the day of the event and presence on the groundAir Legend : - Management and animation of the tourism stand- In charge of the working group for the preparation- Writing of meeting reports- Request for partnership for our animation "The Wheel of Fortune" with prizesMarketing: development of ticketing and concierge services, organization of cruises, management of trade shows

Melun

Ticketing:- Manage ticket sales partnerships at the front desk- Monitoring of ticket stocks and restocking - Research of new markets - Development of online ticketing with the Ingénie sales softwareConcierge:- Creation of a concierge service around personal services - Implementation of the Mondial Relay parcel delivery system to generate a new flow and new revenues- Management of the bicycle rental partnership - Creation of new customized offers for individual customersMarketing : - Drafting of partnership agreements- Preparation of trade shows: registration, follow-up, appointment setting, logistics- Attendance at trade shows: CSE Beauval Zoo Show, Rendez-vous en France, Atout France Partnership Days, Roadshow and Workshop with Seine-et-Marne Attractivité- Assistance on the files of the department manager- Setting up of cruises: search for service providers, management of reservations and planningReplacement of a maternity absence of the finance and administration manager: - Management of invoices and purchase orders- Treatment of emails and appointments- Follow-up of the accounting - Maintenance of customer and supplier relations- Recruitment- Management of the global budget- Organization of executive committees: sending out invitations, managing the attendance schedule, finding premises, contacting elected officials

Ile-De-France, France

Supervision of children at private events, animation, surveillance

Melun, France

Sales: - Creation of tourist offers for groups (associations, works councils, team-building) - Promotion of the territory through BtoB and BtoC actions with our local tourist actors: accommodations, restaurants, activity providers, castles, museums...- Treatment of requests: taking care of the customer by mail or telephone, targeting his needs and desires, customer advice- Creation of estimates on an online sales software: Ingénie- Reception of groups on the territoryMarketing and promotion: - Prospecting for new actors to create business partnerships for individual customers- Drafting of partnership agreements- Loyalty of existing partnerships with contests, posts on social networks- Preparation of Eductours to introduce our territory to our institutions- Management and coordination of projects: call for projects "Escale Royale", logistics of the "Air Legend" event with a tourism standCommunication: - Creation of visual supports such as brochures, flyers- Social media management: content writing (posts for Facebook, Instagram, LinkedIn) and press releases- Press monitoringReception : - Taking care of visitors to answer their questions, advising them on our activities and services in our territory- Treatment of emails and phone calls- Elaboration of the planning of summer and winter activities- Presence on the stands for the events: open air cinema, Air Legend, Les Affolantes

Lieusaint, France

Customer relationship and experience managerFollow-up of cash register and fitting room procedures Merchandising and restocking of the store and stockRespect of protection and evacuation rules

Cesson, France

Order taking at the drive-through and at the counterPreparation of orders and recipesCash register managementCustomer service

Master, Meeting & Event International, 11,5

Activities and Societies: Déléguée de la promotion Survey, analysis and data processing option Website creation, professional Instagram.

Master, Tourism, Mention Assez Bien

Tourism management, strategic and operational marketing, community management, international economy, quality and customer relations.

Bachelor, International Trade, 12/20

Activities and Societies: Promotion delegate English and Spanish: civilizations, economies, cultures International trade course.