Elisa Silva Email & Phone Number

Ireland

• Foster and maintain strong relationships with existing customers and expand offerings to these customers.• Interface with customers as the local technical point of contact.• Support the customer through the life cycle of the products.• Provide personal care for clients with utmost urgency.• Gathering sales information in key regions.

Joinville E Região, Brasil

• Secured sales by providing recommendations to promote brand effectiveness and product benefits.• Tracked and monitored personal sales opportunities, deals in progress and finished contracts.• Retained and ensured proper handling and care of 130 existing client accounts.• Reached out to accounts on a frequent basis to check on satisfaction and increase revenue.• Optimised sales volume by managing accounts and building rapport.• Negotiated pricing and service terms with clients.• Took daily inbound calls and key-entered orders, e-mails, back orders and credit memos for assigned accounts and clients.• Planned and executed regional sales department improvements, updating the company's approach to marketing, presentations and territory establishment.• Consistently met and exceeded department expectations for productivity and accuracy levels.• Improved profitability by developing pipeline utilising multiple sales penetration strategies.

Joinville E Região, Brasil

• Assisted the Sales Manager by monitoring staff productivity in order to improve attainment of key performance indicators through development and implementation of initiatives.• Created, implemented and conducted employee onboarding and training strategy as part of the internship programme.• Assisted the Sales Manager and Senior Staff to establish and maintain productive dialogues across all channels to support product development, continuity and improvement initiatives.• Tracked weekly sales to develop senior leadership reports for business development planning.