As a Certified Research Consultant at Ivy Consulting Group, I specialize in delivering high-quality research and insightful analysis to support our clients' strategic decision-making. With a passion for uncovering key trends and a dedication to methodological rigor, I help businesses navigate complex data landscapes and achieve their goals.Key Responsibilities:• Conducting comprehensive research across diverse industries to gather relevant data and insights.• Analyzing qualitative and quantitative data to identify trends, patterns, and actionable findings.• Preparing detailed reports and presentations to communicate research outcomes clearly and effectively.• Collaborating closely with clients to understand their research needs and tailor methodologies accordingly.• Developing and implementing robust research methodologies for various projects.• Staying updated with the latest research tools, techniques, and industry trends to ensure cutting-edge solutions.• Ensuring all research activities adhere to ethical standards and best practices.• Providing strategic recommendations based on research findings to support clients' business strategies.• Participating in client meetings to present research findings and address any queries.Maintaining accurate and organized records of all research activities and data sources.Core Competencies:• Market Research • Data Analysis • Business Analytics• Qualitative & Quantitative Research• Research Methodology Development• Report Writing & Presentation• Client Collaboration• Ethical Research Practices

• Graduated courses: Project Management, Project Risk Management, Joint Ventures and Alliances in Healthcare, Managing High-Performance Organizations. Courses are designed with a focus on Project Management tools, Agile Methodologies, and the impact of technological trends on businesses.• undergraduate courses: International Business, Operations Management, Dynamics of Management, and Organizational Behaviour. • Advise and assist students. Current Research Projects: - “The Effects of COVID-19 Work Demands on Work-Family Conflict and Mental Health: The Moderating Role of Supervisor Support.” - Work-life Balance and Wellbeing, Chapter 10. Currently under revision as part of the book: “The Contractor Revolution.” Ivy Consulting Group Publishing, LLC. Expected publication date: 2024.Select Contributions & Results: • Member of the task force in charge of designing and developing the Master in Healthcare Administration. This program will be launched in the Fall of 2024.• Recipient of the research grant sponsored by the Women's Leadership Center. Research on the Impact of COVID-19 on Employment in Connecticut. 2020-2021.• Nominated for the Father John Stack Award for Teaching Excellence. 2020-2021.• Developed the online course shell template design for the graduate program transition to entirely online and launched the first online course offering of the MS Management program. 2021-2022.• Advisory Member of the University Diversity and Inclusion Council, 2020-present.

• Taught Strategic Management, and Organizational Behavior, for undergraduate students.

Designing and developing strategic programs to improve organizational capabilities, integrating and changing corporate culture, training needs assessments, developing KPIs, and diagnosing root cause problems. Conducting performance evaluation, job analysis, job descriptions, redesigning job structures, and staffing activities. Designing policies and procedures to facilitate and sustain compliance with strategic goals for clients. Developing and delivering training. Coaching C-level and management-level staff to identify new strategies for developing people and business opportunities for growth.Select Contributions & Results: - Instituted culture changes in management, redesigning teams with hierarchical decision-making to a more flexible structure. Achieving a 26% profit growth YOY after implementing the three-year strategic plan.- Created a complete HR structure, including personnel records and policies and procedures in accordance with local and federal legislation. Designed and developed strategic organizational programs.- Developed the "Organizational Culture Inventory" to manage leadership style and changes in the working culture.- Conceptualized, developed, and delivered various training in accordance with the client’s needs.- Guided change in executive staff toward goals. Established results plans founded on KPIs and accountability, which improved employee communication, morale, and ROI, and provided clear reporting structures for clients.

Taught Strategic Management, Organizational Behaviour, Team Building for Managers, Principles of Management, and Human Resources Management for undergraduate students, participated in the Five Year Major Review Program, and course level learning outcomes assessment. Advise students.

Taught Statistics Methods, Research Projects, Human Development, Cultural Diversity Seminars, Ethics Seminars, Administrative Theories, Advanced social research methodology, and Psychological Evaluation Techniques in Organizations at the Graduated School of Psychology. Research director for thesis and doctoral dissertations of graduate students. Active leadership in developing and organizing the First (2011), Second (2013), and Third (2015) Industrial Organizational Psychology Convention of Puerto Rico.

Administered staffing responsibilities and supervised staff. Conducted initial employment orientation. Counseled employees on the policies and procedures of CTS and the client company. Investigated, facilitated, and supported HR department and supervisors in disciplinary actions, performance bonuses, and sexual harassment investigations. Managed performance evaluations of CTS employees at the client site. Maintained knowledge of federal, state, and local laws for contract employees. Performed employee terminations and exit interviews—coordinated job fairs. Select Contribution & Result: - Drafted procedures for HR coordinator role. Managed 150+ employees assigned to various areas and work shifts.

Implemented and maintained talent identification process, succession planning, and key employee development plans. Conducted initial employment orientation and orientation in safety programs. Coordinated and implemented the department’s 360-performance evaluation program. Provided counseling in performance evaluation, performance feedback interview, role definitions, job description fulfillment, and human resources policies and procedures to executives, managers, and supervisors. Supported managers in planning projected structures and growth of staff in accordance with company strategy. Researched organizational climate and helped identify strategies for maintaining a healthy employee relations environment—identified opportunities for developing a competitive compensation and benefits program.Select Contributions & Results: - Ensure implementation of the 360 Performance Evaluation Program.

Administered staffing, compensation, and benefits programs. Provided support for designing consumer psychology research for creating and implementing new marketing strategies. Handled employee termination and exit interviews.Select Contributions & Results: - Created a complete HR structure, including personnel records, HR forms, and policies and procedures required to ensure alignment with local labor legislation. Developed and delivered training in customer service and sales.- Ensured open positions were filled. Identified statistical tools to understand how promotions affected brands such as Huggies, OMO detergent, Kotex, Crisol oil, Johnnie Walker, and San Telmo wine.

Supervised staff. Ensured correct allocation of loans and client payments. Oversaw interest payment rates from company certificates with banks and clients’ deposit certificates. Coordinated institution’s supplier and law tax payments. Administered staffing responsibilities, performance evaluations, human resources policies, procedures, payroll, salaries scales, compensation, benefits, social security, and medical insurance program. Performed employee terminations. Created a complete HR structure and various forms that provided consistent administration.