Elisa Veloz Email & Phone Number

Irvine, California, United States

As an Account Manager, I play a pivotal role in ensuring that clients receive the highest quality of service and apparel orders are fulfilled seamlessly. With a focus on maintaining strong relationships with both new and established clients, I provide a personalized approach that ensures each customer's needs are met with dedication and professionalism. I am responsible for overseeing the entire order process, from start to finish, and work closely with vendors and internal stakeholders to ensure that all parties are aligned and satisfied. With a passion for finding creative solutions and a commitment to delivering exceptional customer service, I am a dedicated and driven Account Manager who takes pride in delivering exceptional results for my clients.

As a Production Coordinator, I am a critical member of the team responsible for delivering high-quality screen print and embroidery products to clients. My role is to oversee each order from beginning to end, ensuring that the client's expectations are met, and the process runs smoothly. I take pride in building strong, long-lasting relationships with clients, vendors, and internal stakeholders, and I am committed to delivering exceptional results through my day-to-day work. My core responsibilities include account management, client relations, cost analysis, sourcing new products, maintaining vendor relationships, creating technical packs, preparing client proposals, tracking multiple work-in-progress projects, collaborating with our warehouse and logistics team, routing for retailers and EDI, and generating purchase orders. With a passion for detail and a commitment to excellence, I am a dedicated and skilled Production Coordinator, who is always striving to improve processes and deliver the best results for my clients.

Newport Beach, California

As a production coordinator I work with clients and long standing accounts to fulfill screen print and embroidery order requests. I oversee the order from start to finish while maintaining a relationship with the vendor/client.

Laguna Hills, California

As a versatile and detail-oriented professional, I was tasked with streamlining the workload of both the production and technical design teams. My daily responsibilities included vital aspects of the production process such as vendor communication, sample tracking and filing, lab dip and trim approvals, sourcing new trims, creating technical packs, and assisting with the sample process of new styles from proto stage through TOP. I was also responsible for measuring and reviewing incoming samples, participating in fittings, issuing and creating purchase orders, creating style numbers, updating development data, and organizing the sample room. With a passion for the production process and a commitment to excellence, I was an asset to the team, facilitating a smooth and successful workflow

Laguna Hills, California

As a customer service representative, I was responsible for providing exceptional support to customers via phone calls, email, chat, and in-store interactions. With a deep understanding of the brand, I was equipped to assist customers with product-related inquiries, including fit, style, and fabric questions. My ability to effectively communicate and empathize with customers, coupled with my comprehensive product knowledge, enabled me to provide solutions that exceeded customer expectations and helped to build strong, long-lasting relationships. Whether I was handling customer concerns or assisting with product recommendations, I always approached each interaction with a professional and friendly demeanor, ensuring that customers felt heard and valued. My experience in customer service has honed my skills in active listening, problem-solving, and relationship building, making me a valuable asset to any organization that values exceptional customer support.

Norco, California

Experienced Sales and Visual Associate with a proven track record of exceptional customer service and strong skills in cash handling, merchandising, visual merchandising, and window display design. Proficient in creating engaging sales environments that drive customer engagement and increase sales. Aesthetic-oriented with a passion for customer satisfaction, committed to delivering outstanding results. Possesses high energy, creativity, and dedication to the job, ensuring success in all endeavors.

Highly skilled Social Media Freelancer with experience in curating original content for Instagram, creating posting schedules, and fostering community engagement. Adept at utilizing social media platforms to build brand awareness, drive engagement, and increase online presence. Proficient in creating and executing effective social media strategies that result in meaningful and lasting impact. Committed to staying up-to-date with the latest social media trends and best practices, and delivering results that meet clients' objectives and exceed expectations.

San Bernardino, Ca

Creative and talented Product Stylist with a strong background in prepping products for photoshoots, styling for high-profile clients such as Hautelook and Nordstrom Rack, and collaborating effectively with a team of stylists. Adept at integrating personal style and flair into product styling while maintaining the brand aesthetic. Committed to producing visually appealing and impactful product photography that showcases products in the best possible light and enhances the overall customer experience. Proficient in working under tight deadlines and delivering results that meet clients' expectations and exceed standards.

Costa Mesa, Ca

Dynamic Social Media Coordinator and Marketing Assistant with extensive experience creating original and engaging content across multiple social media platforms, including Instagram, Twitter, Facebook, YouTube, Pinterest, Snapchat, and Periscope. Skilled in graphic design, with a strong eye for creating attractive and effective social media banners and graphics. Adept at collaborating with vendors, styling products, and filming beauty tutorials, which were later edited using Final Cut Pro. Demonstrated success in managing the Instagram account for Ava Haircare, expanding blogger outreach, and assisting with marketing events. Results-driven, highly organized and detail-oriented, with a passion for creativity and a commitment to delivering high-quality work in a fast-paced environment.

Corona, California

-Greet customers-Cash Register-Steaming-Store Set-Visual Merchandising-Styling mannequins-Knowledgeable of current promotions and sales

Irvine, Ca

-Updated Instagram account-Shipped out product-Updated inventory -Curated graphics-Created beauty blog posts on Wordpress

Greater Los Angeles Area

-Created press clippings-Designed branding decks-Updated clients social media accounts-Assisted in photoshoots -Helped coordinate company events

Los Angeles

-Updated website analytics using Google Analytics-Emailed and maintained contacts-Created blog posts for Annex website-Worked with showrooms-Assisted with styling on photoshoots-Updated social media accounts-Created press releases

Associate Of Arts (A.A.), Visual Communications

Education record

Activities and Societies: Basketball Team