The account manager is the main point of contact for a specific account. They oversee the day-to-day running of the account, are responsible for managing that account and maintaining an excellent client relationship. The account manager will establish budgets with the client, be there for conflict resolutions, ensure timely deliverables, write creative briefs and approve payments to and from the client.The account manager will also be in charge of contracts and contract renewals, quality control on the account, and actively pursue new opportunities with the client. Above all, the account manager will know more about the account(s) her or she is assigned to than anyone else in the agency. They are the go-to person on that brand. The effective account manager develops a thorough knowledge of the client’s business, the consumer, the marketplace and all aspects of advertising, including creative, media, research, and commercial production.As team leader and strategist, the account manager must communicate the client’s needs clearly to the agency team, plan effectively to maximize staff time and energy, and present the agency’s recommendations candidly to the client.

Advertising account manager working within multi-service agency, acting as a link between clients and Enquirer Media. I am responsible for the coordination of advertising campaigns, via print and digital and therefore focused on communicating clearly to all those involved.Understanding my clients' needs and objectives and liaise closely with them and the sales executive throughout campaigns, sometimes on a daily basis. I manage administrative and campaign work and ensure that advertising projects are completed on time and within the perimeters they have requested. My position can be a creative role that is very much about relationship building. I am able to capitalize on my sociable nature and spend a fair amount of time making clients feel good about their account and the way it is being handled.

Builds relationships with referral sources via presentations, face to face contacts, phone calls, meetings, etc. in an effort to increase brand awareness through direct referrals. Works with other members of the Eldercare Connections team, to provide resources and solutions to the senior population and their families in regards to housing, in home care and other elder care providers. Manages customer relationships through a CRM tool to insure organization, proper care and follow up.

Collaborate in the development, implementation and execution of the overall marketing strategy and plan to enable the company to achieve its goals and vision. Develop and maintain relationships with real estate agents, real estate office managers and local Board of Realtors. Manage electronic marketing through emails and social media, including Facebook, Angie's List, YouTube, LinkedIn, Twitter and Pillar to Post website.

Builds relationships with referral sources via presentations, face to face contacts, phone calls, meetings, etc. in an effort to increase revenue through direct referrals. Works with other members of the FirstLight team (Scheduler, Office Manager, etc.), to monitor goals as they pertain to billable hours, number of clients, and/or revenue. Reports schedule and results to their immediate supervisor on a weekly basis, discusses Networking activities, and revises their plan as needed.

Generate leads within the corporate venues to discuss catering and event needs. Meet with clients (both corporate and private) to develop a proposal outlining food, bar and various other necessities required to host an event. Determine client needs and adjust to make sure those needs are met. Once a contract has been signed, insure that the staff has everything they need to prepare for the event. Staff the event with appropriate number of servers. The day of the event I am responsible for coordinating the event, managing the staff, making sure things go smoothly and resolving any issues that may come up. Financial responsibilities include quoting price to include costs, overhead and profit, managing the staff salary and collecting final payments.

Created and maintained a healthy working environment. Responsible for promoting the growth and development of my employees. Excelled at representing a positive influence in order to retain my staff. Worked diligently to insure that my staff’s personal and professional needs were met. Communicated with employees and customers with regular staff meetings and immediate responses. Above average cooperation and team building abilities. Efficient use of time through planned, thorough approach to problems. Persistent in the face of obstacles, along with the willingness to accept and try new ideas and suggestions.

Responsible for all aspects of running a preschool and private kindergarten. This included enrollment, hiring, training, ordering, customer service, state licensing, and budget objectives. Used my organizational skills to reconstruct the process of reporting and documenting records and office procedures. Improved scheduling of staff members to create consistency for teachers and families. Improved the look of the classroom environment to bring about a superior learning atmosphere.

Acted as liaison with customer and franchise owners. Assessed customer needs and recommended appropriate maintenance of buildings. Coordinated operations of the janitorial services of large accounts. Determined client needs through monthly inspections and above average communication skills. Established and maintained close relationships with clients and franchise owners. Established new accounts through sales and marketing. Investigated complaints from clients and determined proper solutions to correct issues.

Responsible for all aspects of running a preschool and private kindergarten. This included enrollment, hiring, training, ordering, customer service, state licensing, and budget objectives. Used my organizational skills to reconstruct the process of reporting and documenting records and office procedures. Improved scheduling of staff members to create consistency for teachers and families. Improved the look of the classroom environment to bring about a superior learning atmosphere.