Elisabete Baker Email & Phone Number

United States

Colllaborating with Human Resources (HR) leadership and relevant inter-department stakeholders, I work to clarify, document and improve efficacy of the technical infrastructure, systems and processes which support the City’s various HR service, business and operations needs.

Somerville, Massachusetts, United States

Colllaborating with Constituent Services leadership and the City’s IT specialists, I worked to audit, evaluate and improve efficacy of the technology infrastructure and processes that support Somerville’s 311 Service Center, internal constituent service related programs and overall department business/operations needs.

Somerville, Massachusetts, United States

Cambridge, Massachusetts

• As an eLearning authoring tool subject matter expert (SME), production resource & Instructional Designer (ID), I supported members of Google Cloud Business Sales and Services training team (IDs, Interaction Designers.
• Built & revamped digital courses on Google Cloud concepts for internal/external learners
• Built & managed Google Cloud eLearning authoring tool themes, demo courses & templates
• Trained ID/CMs on use of eLearning authoring tools via presentations, 1:1s and documentation
• Guided ID/CMs in eLearning course development (importing content, reviews, publishing, QA)

Boston, Massachusetts

In this polyglot engineering role I focused on implementing/streamlining data ingestion of large datasets (terabytes), shedding light on & documenting our current data import system for Engineering, UX and Product colleagues.

Cambridge, Massachusetts

• Contracted to support a department of 125+ Instructional Designers (ID), Visual Designers & Curriculum Managers (CM):
• Developed/maintained eLearning courses used internally by Google for sales training
• Guided ID/CM teams in course production process (storyboard, reviews, publishing, QA)
• Trained IDs on use of eLearning authoring tools (via documentation, workshops & 1:1s)

Cambridge, MA

• Education First (Labs) - Web Development
• Built / Maintained website features to assist educators with selection, purchase & planning of EF's educational travel programs

Boston, MA

• Freelance Short-term Contractor
• Worked alongside department VP to build new client website within tight one month time-frame
• Updated existing client webpage codebase for integration of LivePerson Chat component
• Reviewed and updated wiki-based documentation of in-house Front End Development toolkit

Boston, MA

• Worked within monthly release cycle to manually verify client Factmart data quality
• Created Wiki-based tools & documentation to streamline routine Data Quality Analysis processes

Cambridge, MA

• QA Tested monthly product release on AWS, Mac, Windows and Linux platforms
• Reproduced/documented performance issues, assisting senior engineers with weekly JIRA triage
• Assisted prospective clients in trouble-shooting product set-up, data import & SQL translation
• Moderated Community Support Forum, clarifying product architecture, mechanisms & terminology
• Created and posted TechBlog articles, “How-To” guides and visual tutorials

Boston, MA

• Wrote and revised custom Jasper, SQL, ColdFusion Reports and Merge Documents
• Reverse-Engineered and documented legacy report logic for clients and colleagues
• Developed R based reporting tool to query SQL Server, run calculations and graph client activity
• First recipient of peer-nominated “Rock Star Award” for being a team-player

Harvard Forest, Petersham, MA

• Wrote series of R programs to analyze 81K US Forestry Inventory Analysis plot records, forecasting the affect Climate Change may have on regional Oak tree population distribution by the year 2050
• Created “Present Day” climate variable & presence/absence data-sets for 27 Oak species
• Used Present Day, A2 & B2 emission scenario data to generate maps forecasting Oak distribution
• Used over 500K Random Forest models to identify crucial top five variables per Oak species

Simmons College, Boston, Ma.

• Provided campus wide technical support via phone, email and in-person “Self-Help” clinics
• Diagnosed/repaired both software and hardware issues, extending life of campus technology
• Hired and trained junior student staff; Developed e-Learning/WebCT training website

Boston, Ma.

• Awarded $10.5K National Science Foundation grant for self-designed interdisciplinary project
• Accompanied team from Woods Hole Oceanographic Institute on field expedition in Panama
• Used R to analyze Ascidian presence/absence data (invasive marine organism a.k.a. Sea Squirt)
• Project resulted in Sigma Xi induction and co-authorship on related paper published by WHOI

Boston, Massachusetts, United States

• Technology and Science summer program designed for Urban, Middle-School youth
• Developed community e-Learning/WebCT website used by staff and student participants
• Taught team of 7th grade girls GIS, GPS, HTML and Tree ID skills used in Boston Tree Census