Elisabeth Day Email and Phone Number

• Perform financial analysis of medical industry data to summarize and communicate regularly with physicians/clients. Work directly with clients on solving complex issues and exceeding KPI benchmarks. Educate clients on the use of web-based business intelligence dashboards. • Serve as a subject matter expert and collaborate with other departments to implement internal process improvements. • Mentor and guide teammates to help them meet their goals. Provide training of newer analysts to help them identify trends in data and support solutions. • Lead projects that focus on enhancing client revenue and setting up alerts to identify internal issues more quickly. • Help create and lead QA of new reports and web-based dashboards that focus on improving productivity. Perform user acceptance testing of new reporting tools, working closely with IT to ensure accurate, relevant reporting. • Work closely with Client Relationship specialists to develop monthly presentations that communicate our goals and progress to the client; use Excel pivot tables, graphs, Access and PowerPoint daily.

• Accurately analyze trade data on a weekly and monthly basis to create reports and look for trends. Work with business partners to make recommendations for process improvements to management.• Develop Business Requirements for automation of reports. • Perform user acceptance testing of new systems and reporting tools, working closely with developers to ensure accurate, relevant reporting.• Recommend and implement modifications to reports as data inputs and processes are changed.• Complete monthly capacity models for the team by tracking daily trading volume changes.• Update and maintain mapping tables as new clients are added, in order to maintain accurate output.• Serve as Business Continuity Management coordinator for the team by helping to create and implement relevant plans for disaster recovery.

Provide one-on-one math tutoring for middle-school, high-school and college students.

• Performed user acceptance testing of various computer programs to ensure proper functionality. • Developed new training materials for UAT and helped train new testers.• Developed test strategies for large-scale applications; created thorough test plans, test scenarios and test scripts based on business and systems requirements and program specifications. • Coordinated testing efforts on several projects, ensuring that test plans were thorough and carried out properly; met all testing deadlines.• Reconciled discrepancies between expected test results and actual test results.• Compiled and analyzed data to create reports for systems and business partners in a timely manner.• Followed through with systems partners until fixes were implemented and verified. • Created work proposals for management, detailing time and resources needed for projects.• Responded to and resolved auditors’ concerns in teleconferences and in writing.