Supported approximately 900+ employees within the IT. Provided counseling to employees and supervisors.Investigated employee complaints and complaints arising from the Ethics’ Office and Dispute Resolution Plan (“DRP”) and prepared investigative reports. Conducted research and drafted documents for litigation cases, DRP Mediations and Arbitrations. Coordinated departmental events.

Evaluated and held accountable twenty clients for an in-house drug rehabilitation center. Made sure all occupants followed the rules and regulations, attended all required meetings, and met with their counselors. In charge of random drug testing and the steps taken if a client failed.Clinical documentations (treatment plans/reviews, progress/group notes) on a daily basis.Worked effectively in a stressful environment, dealing with diverse personalities.Counseled clients with alcohol and drug problems.Handled all documentation and distribution of medications.Identified and addressed patients’ negative behaviors.Counseled individuals and groups about alcohol and drug prevention programs.Participated and worked with clients using the 12-step program.

Implemented strategic communications plan for regional and national team goals through public affairs, community relations initiatives’. Developed and implemented media strategies. Oversaw three employees and two students from ACS’ “World to Work” (mentoring program) coordinated through adopted schools. Built meaningful relationships with key public officials and community leaders.Created and established community relations’ strategies/activities as appropriate. Employee Services and Community Liaison