- Built connections on an individual and collective basis through the planning and implementation of 2+ monthly social interactions and educational programming- Assessed and responded to the needs of residents through community engagement and connected them to campus resources- Responded proactively to concerns and critical incidents with a restorative approach

- Coordinated the arrival and stays of 1,500+ guests across 50 conferences and summer programs- Maintained professional contact with and acted as a liaison between Conference and Event Services and various program and conference leads to facilitate building access and resource allocation- Created, updated, and maintained spreadsheets to manipulate and organize high volumes of confidential quantitative and qualitative data- Delegated daily responsibilities to 20+ conference assistants to increase efficiency and organization within the department

- Troubleshooted and assisted requests regarding CAEN software and instructional technology in Michigan Engineering classrooms and auditoriums- Triaged general IT requests and assisted customers in finding appropriate support teams within CAEN

- Lead the design and construction of an online dashboard to track letters mailed by intercompany groups- Created and regularly maintained over 20 standard operating procedure documents in accordance with company policy

- Maintained stacks in the Graduate Library including but not limited to: sorting and shelving books; shelf reading; ranging; call slip searching; and assisting with stacks projects- Assisted patrons with questions and concerns on a timely basis

- Conducted independent weekly reviews of 10+ scholarly papers that explored accessibility and the needs of different end-users for brain-computer interfaces (BCIs) and their potential role as alternative-augmentative communication systems- Provided in depth summarizations on selected papers in accordance with mentor’s interest and feedback- Presented findings to laboratory team on a paper selected by mentor on a weekly basis- Synthesized 25 weeks of findings into a comprehensive and succinct literary review