Elisabeth Longo Email & Phone Number

Miami, Florida

Helping residential and commercial clients in South Florida liquidate and transition their estates quickly, easily and profitably by providing a full range of premium estate liquidation services.

Ft. Lauderdale, Florida

Responsible for managing and executing daily operations of the store, including sales goals, customer service, and compliance with policies & procedures. Promoting customer loyalty program and clientele development to drive repeat business. Lead by example through an elevated level of customer service in handling delivery/pickups, consignor returns, delivery issues, damages and phone etiquette. Operational role included store cleanliness inside and out, restrooms, parking lot and building… Show more Responsible for managing and executing daily operations of the store, including sales goals, customer service, and compliance with policies & procedures. Promoting customer loyalty program and clientele development to drive repeat business. Lead by example through an elevated level of customer service in handling delivery/pickups, consignor returns, delivery issues, damages and phone etiquette. Operational role included store cleanliness inside and out, restrooms, parking lot and building maintenance. Human resource administrations included hiring qualified sales applicants to meet the needs of the store and follow up on performance levels for continuous improvement. In depth knowledge of Liberty accounting system, working directly with consignors on pricing & contract agreements. Key Accomplishments:• Sales 1st Q +11.5% over LY, 2nd Q +6.5% over LY• “Give Back to the Community” Event, raised $3.0 for Good Karma Pet Rescue Show less

Miami North

♦ Manage $88MM in annual retail sales within 6 Macy’s stores, including Aventura Platinum Door; Whole beauty, Color, Body Care, Fragrances.. ♦ Manage $117MM in annual sales within 6 Macy’s stores, volume ranging from $5MM to $50MM. ♦ District manager between regional, corporate, and vendor organizations; responsible for visiting stores systematically to ensure merchandise guidelines are maintained and achieving sales plan initiatives. ♦ Drive sales, profit, clearance… Show more ♦ Manage $88MM in annual retail sales within 6 Macy’s stores, including Aventura Platinum Door; Whole beauty, Color, Body Care, Fragrances.. ♦ Manage $117MM in annual sales within 6 Macy’s stores, volume ranging from $5MM to $50MM. ♦ District manager between regional, corporate, and vendor organizations; responsible for visiting stores systematically to ensure merchandise guidelines are maintained and achieving sales plan initiatives. ♦ Drive sales, profit, clearance sell-off, and selling metrics within district.♦ Collaborate and communicate with store teams and management on strategic plans, budgeting, and events coordination to drive sales targets and identify new buying trends. ♦ Establish and maintain team relationships, vendor affiliations, and lease partners to identify needs/opportunities within product, space, merchandising, store design and staffing. ♦ Facilitate seasonal strategy meetings with store and vendor partners to forecast and negotiate deals to drive sales and elevate merchandise as well as visual presentation standards. ►4Q #2 Fragrance retail business in Macy’s store sales performance over LY, +10% versus company +2.9%. ►Negotiate exclusive kiosk sales out-posting, marketing promotions, and support hours.►Spearhead the “Latina Prestige Fragrance” business strategy in 4 Macy’s stores; increasing productivity +12% versus company +2%.►Expansion of Aventura’s Men’s business to +$3.2MM within 3 years via training sales teams on selling techniques to improve scorecard performance. ►Project lead in the planning process to expand/remodel Aventura Men’s Store by an additional 21,000 sq. ft. Provide financial direction to corporate team through analysis of space productivity; such as approximating the quantity of vendor assortments needed based on store/regional opportunities. ►2014: Delegation of new duty to procure the Kids department valued at $24MM.►2012: #2 Rank District Merchant in total Macys based scorecard summary. Show less

Miami | Western Florida

♦ Participate in the rebranding to the new “My Macy’s” vision, supported new ideology by driving sales, profit, selling metrics, and identification of new talent. ♦ Research regionalized trends and assortments to identify stock procurement and product offerings.♦ Drive retail sales management through coaching and motivating direct reports in market analysis, utilizing selling and product reports/techniques, and rolling out a successful client program. ♦ Lead the team by following… Show more ♦ Participate in the rebranding to the new “My Macy’s” vision, supported new ideology by driving sales, profit, selling metrics, and identification of new talent. ♦ Research regionalized trends and assortments to identify stock procurement and product offerings.♦ Drive retail sales management through coaching and motivating direct reports in market analysis, utilizing selling and product reports/techniques, and rolling out a successful client program. ♦ Lead the team by following procedures protocol, expense control, timekeeping, and ongoing quality control/monitoring of open issues during the transition. ►2009: Celebrated with the Star Academy Award for the District. ►2008: District Merchant/District Planner of the Year Award for the District. Show less

Miami/Fort Lauderdale Area

♦ Manage $75MM for 13 stores in the Miami and Ft. Lauderdale area. ♦ Act as liaison between the store, regional, and central organization. ♦ Plan the by-door seasonal assortments, responsible for floor capacity, creating floor plans to maximize product placement, and procurement of product. ♦ Train, coach, and develop store teams/coordinators in merchandise standards, signing accuracy, visual presentation, accessibility guidelines, and product knowledge. ♦ Strong communications… Show more ♦ Manage $75MM for 13 stores in the Miami and Ft. Lauderdale area. ♦ Act as liaison between the store, regional, and central organization. ♦ Plan the by-door seasonal assortments, responsible for floor capacity, creating floor plans to maximize product placement, and procurement of product. ♦ Train, coach, and develop store teams/coordinators in merchandise standards, signing accuracy, visual presentation, accessibility guidelines, and product knowledge. ♦ Strong communications and relationships with regional, district, and store teams focusing on merchandising execution and sales growth. ♦ Employ training, event planning, and business analysis. ►2007: Corporate Impact Award for Collaboration on the launch of Martha Stewart product line and campaign. ►2006: Opened Aventura Macy’s Home reinvent store, utilized as a prototype store for all Macys. Show less

Kendall, Florida

♦ Manage $55MM, responsible for managing and executing daily operations of the store; including sales goals, customer service, visual merchandising, and compliance with store policies, procedures and regulations. ♦ Human resource administration includes recruitment, hiring qualified applicants to staff store personnel requirements and appropriate performance levels protocols. ♦ Operational execution included purchasing, costing, accounting, sourcing, inventory, safety, and loss… Show more ♦ Manage $55MM, responsible for managing and executing daily operations of the store; including sales goals, customer service, visual merchandising, and compliance with store policies, procedures and regulations. ♦ Human resource administration includes recruitment, hiring qualified applicants to staff store personnel requirements and appropriate performance levels protocols. ♦ Operational execution included purchasing, costing, accounting, sourcing, inventory, safety, and loss prevention. ♦ Demonstrate knowledge of merchandise placement, floor organization, stockroom and receiving area as well the visual design. ♦ Lead by example through an elevated level of selling techniques and customer service practiced by team associates, such as clientele development and new customer engagement via database. Show less

Bachelor Of Applied Science (Basc), Fashion Merchandising

Fashion Merchandising

4 month Internship at Harvey Nichols Dept. Store via the school.