Dedicated and results-oriented Customer Service Professional with over six years of experience in client relations, service scheduling, and issue resolution. Proven track record of delivering high-quality service and fostering positive customer relationships. Adept at handling a high volume of inquiries and complaints with professionalism and efficiency. Skilled in utilizing POS systems, managing schedules, and training staff. Strong communicator with excellent problem-solving abilities, committed to ensuring customer satisfaction and operational excellence. Seeking to leverage expertise in a dynamic environment at a major electric utility company.
Gas Appliances & Fireplace Services, Llc
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Customer Service Sales RepresentativeGas Appliances & Fireplace Services, Llc 2018 - PresentEast Hampton, Connecticut, United StatesHandled customer inquiries and complaints with professionalism, ensuring a high level of customer satisfaction.Scheduled and coordinated service appointments for technicians, optimizing routes and managing calendars.Processed customer orders and payments, maintaining accurate records and ensuring timely follow-up.Provided product information and troubleshooting assistance to customers via phone and email.Maintained up-to-date knowledge of company products and services to effectively address customer needs.Implemented feedback from customer surveys to improve service quality and operational processes
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House CleanerLisa’S Cleaning Company, Llc Jan 2017 - Jan 2018Manage and execute a variety of cleaning projects for on average 15 houses per week.Identify client needs and expectations.Perform vacuuming, mopping, glass cleaning, scrubbing, organize furniture, kitchens, bathrooms etc.Perform deep cleaning when necessary.Detail orientedAssists with scheduling house cleanings and aiding in an organized cleaning schedule.Work with clients to ensure excellent customer experience and satisfaction.Dependable and trusted to clean houses while clients are not home.Maintain cleaning equipment and supplies.
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Bartender/Bar ManagerWhite Dog Cafe 2014 - 2017Organize and facilitate private events.Drove overall sales and revenue.Maintained accurate records of stock and inventory.Train, schedule, and oversee bar staff.Experienced in customer relations to ensure repeat customers.Use of POS systemMoney managementPrepared and served various drinks.Coordinate hosts, barbacks, and servers to ensure overall experience for the customer.
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Infant/Toddler SpecialistBeach Babies 2006 - 2013Ensured the utmost safety and security for children and facility.Offered daily reports of child’s activities for parents.Develop and created appropriate curriculum.Maintained a clean and sanitized environment.Monitored children’s activities.Discipped children and offered corrected behavior based on company’s policy.Took care of infants/toddlers physical needs (diapering, feeding etc.)
Elisabeth Mauri Education Details
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Nursing Assistant/Aide And Patient Care Assistant/Aide -
East Hampton High SchoolHigh School Diploma -
Middlesex Community CollegeCertified Nurse Aid
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Red CrossGraduated Cpr
Frequently Asked Questions about Elisabeth Mauri
What company does Elisabeth Mauri work for?
Elisabeth Mauri works for Gas Appliances & Fireplace Services, Llc
What is Elisabeth Mauri's role at the current company?
Elisabeth Mauri's current role is Customer Service Representative at Gas Appliances & Fireplace Services, LLC.
What schools did Elisabeth Mauri attend?
Elisabeth Mauri attended Middlesex Community College, East Hampton High School, East Hampton High School, Middlesex Community College, Red Cross.
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