Business consultant

• Reporting directly to the Director, nationally I oversaw the portfolio of retail stores with 300 staff, including Outlets TVZ and My Shoes• Directed the delivery of sale results to meet their annual total sales budget.• Developed and implemented strategies together with the marketing department to leverage sales• Completion of financial modelling analysis and cashflow projections for our retail operations• Nationally monitored the sale budgets and profitability of all… Show more • Reporting directly to the Director, nationally I oversaw the portfolio of retail stores with 300 staff, including Outlets TVZ and My Shoes• Directed the delivery of sale results to meet their annual total sales budget.• Developed and implemented strategies together with the marketing department to leverage sales• Completion of financial modelling analysis and cashflow projections for our retail operations• Nationally monitored the sale budgets and profitability of all stores• Responsible for both sell in (manufacturer) and sell out goals (retail stores) within the business Show less

• Managed the development and operations of 14 retail stores and outlets throughout Brazil.• Directed delivery of sales results to meet an annual total sales budget.• Achieved cost reductions across the balance sheet; an increase in gross profitability year on year; and addition of 15 new franchises each year. • Supervised and trained 200+ employees and expertly integrated new team members so they could command premium prices from clients.• Oversaw the development, training… Show more • Managed the development and operations of 14 retail stores and outlets throughout Brazil.• Directed delivery of sales results to meet an annual total sales budget.• Achieved cost reductions across the balance sheet; an increase in gross profitability year on year; and addition of 15 new franchises each year. • Supervised and trained 200+ employees and expertly integrated new team members so they could command premium prices from clients.• Oversaw the development, training, recruitment, selection and KPI measurement of about 100 direct employees (i.e. instore retail managers and regional supervisors)• Coaching, training and development of store managers, to become self-directed, motivated, entrepreneurial business people.• Created annual and quarterly business plans.• Actively participated in meetings of shareholders and investors to define action plans.• At an executive level determined the operational strategy for the business and overall financial targets• Developed and implemented the sales and marketing strategies with fellow executives. This included the management and analysis of sales budgets, costs and the profitability of stores.• Architecturally designed the commercial layout and standardisation of retail stores, as well as the development of franchisee operational procedures.• Negotiated with suppliers, manufacturers and other key stakeholders to ensure overall commercial viability of retail operations. Operationally, this also included the monitoring of stock on hand and capital invested in stock.• Collaborated with the commercial stylist department on new clothing designs and fashion lines. Show less

- Attendance, analysis and selection of new franchisees- Prospecting and selection of commercial points for the opening of new stores of their own or via franchise.- Responsible for the quantitative and qualitative market analysis and business feasibility study.

• Supervised 26 franchise stores throughout Brazil to ensure Scalina retail operational standards were adhered too. Thus managed a team of 110 people which included cashiers, customer service and retail managers. • Analysis of the demographics in each region to ensure the suitability of a product for a store• Monitored the flow measurement of customer foot traffic within commercial center’s to determine the viability of opening a new franchise• Development of financial budgets for… Show more • Supervised 26 franchise stores throughout Brazil to ensure Scalina retail operational standards were adhered too. Thus managed a team of 110 people which included cashiers, customer service and retail managers. • Analysis of the demographics in each region to ensure the suitability of a product for a store• Monitored the flow measurement of customer foot traffic within commercial center’s to determine the viability of opening a new franchise• Development of financial budgets for each operation, and the continual monitoring of their revenue, profitability and expenses. • Managed store inventory, including the rotating and purchasing of stock (based on regional demographics and public demand).• Actively developed and trained the retail managerial staff and their instore sales people in the following areas – sales, customer service, KPIs, product, fashion, trend and instore visual management display. Provided sales training based on the internationally recognized Friedman material. • Monitored staff turnover and motivated them to achieve financial objectives. • Planning and development of marketing strategies for each store • Summary of responsibilities: transfer of know-how; commercial monitoring of the franchise; management of the relationship with franchisees; and maximizing the results of the franchise network. Show less

• Originally supervised 35 franchise stores throughout Brazil to ensure Morana retail operational standards were adhered too. Thus, managed a team of over 200+ people which included cashiers, customer service and retail managers. • In 2010, became accountable for the launch of a new brand and new franchise named ‘Balone Accessories’. We initially started the business with 4 retail shops, and within 3 years grew the business to 60 stores.• Directed the delivery of sales results to meet… Show more • Originally supervised 35 franchise stores throughout Brazil to ensure Morana retail operational standards were adhered too. Thus, managed a team of over 200+ people which included cashiers, customer service and retail managers. • In 2010, became accountable for the launch of a new brand and new franchise named ‘Balone Accessories’. We initially started the business with 4 retail shops, and within 3 years grew the business to 60 stores.• Directed the delivery of sales results to meet their annual total sales budget• Analysis of the demographics in each region to ensure the suitability of a product for a store• Monitored the flow measurement of customer foot traffic within commercial center’s to determine the viability of opening a new franchise• Architecturally designed the commercial layout and standardisation of retail stores, as well as the development of franchisee operational procedures.• On behalf of franchisors, negotiated commercial lease terms and contracts.• Negotiated with suppliers, manufacturers and other key stakeholders to ensure overall commercial viability of retail operations. Operationally, this also included the monitoring of stock on hand and capital invested in stock.• Development of financial budgets for each operation, and the continual monitoring of their revenue, profitability and expenses. • Managed store inventory, including the rotating and purchasing of stock (based on regional demographics and public demand).• Actively developed and trained the retail managerial staff and their instore sales people in the following areas – sales, customer service, KPIs, product, fashion, trend and instore visual management display. Provided sales training based on the internationally recognized Friedman material. • Summary of responsibilities: transfer of know-how; commercial monitoring of the franchise; management of the relationship with franchisees; and maximizing the results of the franchise network Show less

• Oversaw 120 employees and provided staff training and coaching for six Zara retail stores in the areas of sales, customer service, and product management. • Directed delivery of sales results to meet their annual total sales budget.• Inauguration of new Zara retail stores and the implementation of operational standards• Executed instore financial budgets and the ongoing monitoring of our revenue, profitability and expenses. • Managed store inventory and the visual layout of… Show more • Oversaw 120 employees and provided staff training and coaching for six Zara retail stores in the areas of sales, customer service, and product management. • Directed delivery of sales results to meet their annual total sales budget.• Inauguration of new Zara retail stores and the implementation of operational standards• Executed instore financial budgets and the ongoing monitoring of our revenue, profitability and expenses. • Managed store inventory and the visual layout of the store• Actively involved in the development, training, recruitment, selection and KPI measurement of all instore employees.• Monitored staff turnover and motivated them to achieve financial objectives. • Conducted motivational lectures and training for in store teams and new employees. Show less