Elisabeth Shaefer Email & Phone Number

• Project Manager for:- NOAA Financial System Division Client services Branch Help Desk. Manages a help-desk team and provides overall contract management support including coordinating monthly reporting and financial.
• Supports business development activities including the preparation of responses to solicitations issued by the General Services Administration, the Department of Homeland Security, the Department of Energy, and NOAA.
• Collaborates with the Information Technology department to help create and implement Redhorse security standards and controls; using ISO 27001:2013 and NIST 800-171 requirement standards.
• Plans and coordinates Information Security initiatives in partnership with Redhorse’s IT Department, including the initiation of information security and quality audits against defined security controls.
• As a member of Redhorse’s Quality Management Group, supports company appraisal efforts to achieve and maintain its Capability Maturity Model Integration for Services and Development Level III and International.
• Manages and monitors Redhorse’s Contractor Performance Assessment Reporting System account.

Washington, District Of Columbia, United States

• Provided a variety of administrative tasks for the Executive Director including managing active calendars, booking domestic/international travel, creating itineraries and agendas, and maintaining media contacts.
• Created and maintained a standard operating procedure (SOP) to improve daily requirements for the Executive Assistant position.
• Prepared presentations, meeting minutes, communications, and Board documents.
• Composed and prepared correspondence including communicating directly with Board members, donors, staff, and others on behalf of the Executive Director.
• Coordinated and planned meetings and events to include Board meetings and press conferences with over 200 attendants.

Arlington, Virginia, United States

• Assessed, analyzed, and prepared ways for improving internal policies for invoicing, billing, and program registration. These process improvements were then approved by the Department of Defense (DoD) for implementation.
• Responded to clients within 24 hours and resolved issues regarding program registration, invoicing, billing, grades, or complaints within seven business days.
• Reconciled over 1.5 million dollars of invoices to schools within a three-month period; ensuring that military spouses received their authorized financial benefits.
• Managed, lead, and completed multiple projects and deadlines by assigning work to staff and followed up on status, resulting in 100% on time delivery of projects to the DoD.

Master'S Degree, Management

Bachelor'S Degree, Marketing