Elisabeth Shaefer Email & Phone Number

• Project Manager for:- NOAA Financial System Division Client services Branch Help Desk. Manages a help-desk team and provides overall contract management support including coordinating monthly reporting and financial tracking. - National Oceanic and Atmospheric Administration Office of National Marine Sanctuaries. Providing overall contract management support including coordinating monthly reporting and financial tracking for four task orders under this contract. - DHS U.S. Citizen and Immigration Services Refugee, Asylum, and International Operations Administrative Support Services. Supported candidate sourcing and recruitment; monthly reporting and financial tracking.- DOT’s National Highway Transportation Safety Administration Emergency Medical Services Agenda for the Future. Supported logistics and reporting for this project that created a new, forward-looking visionary document for the EMS industry.• Supports business development activities including the preparation of responses to solicitations issued by the General Services Administration, the Department of Homeland Security, the Department of Energy, and NOAA. • Collaborates with the Information Technology department to help create and implement Redhorse security standards and controls; using ISO 27001:2013 and NIST 800-171 requirement standards.• Plans and coordinates Information Security initiatives in partnership with Redhorse’s IT Department, including the initiation of information security and quality audits against defined security controls.• As a member of Redhorse’s Quality Management Group, supports company appraisal efforts to achieve and maintain its Capability Maturity Model Integration for Services and Development Level III and International Organization for Standardization 9001:2015, 20000-1:2018, 27001:2013.• Manages and monitors Redhorse’s Contractor Performance Assessment Reporting System account.

Washington, District Of Columbia, United States

• Provided a variety of administrative tasks for the Executive Director including managing active calendars, booking domestic/international travel, creating itineraries and agendas, and maintaining media contacts.• Created and maintained a standard operating procedure (SOP) to improve daily requirements for the Executive Assistant position.• Prepared presentations, meeting minutes, communications, and Board documents.• Composed and prepared correspondence including communicating directly with Board members, donors, staff, and others on behalf of the Executive Director.• Coordinated and planned meetings and events to include Board meetings and press conferences with over 200 attendants.

Arlington, Virginia, United States

• Assessed, analyzed, and prepared ways for improving internal policies for invoicing, billing, and program registration. These process improvements were then approved by the Department of Defense (DoD) for implementation.• Responded to clients within 24 hours and resolved issues regarding program registration, invoicing, billing, grades, or complaints within seven business days. • Reconciled over 1.5 million dollars of invoices to schools within a three-month period; ensuring that military spouses received their authorized financial benefits.• Managed, lead, and completed multiple projects and deadlines by assigning work to staff and followed up on status, resulting in 100% on time delivery of projects to the DoD.

Master'S Degree, Management

Bachelor'S Degree, Marketing