Elisabeth Curtis Email & Phone Number

Marshalltown, Iowa, United States

Marshalltown, Iowa, United States

Consulting grassroots start-up companies and small businesses.Drafted detailed business plans and budgeting for a successful start-up.Social media analytics and advertising.Assisted in product creation and implementation for several small businesses.Completed studies and presented findings for review.Developed recommendations based on fresh market research, scoring frameworks, and financial estimates.Coordinated complex and multifaceted projects covering diverse business operational areas.Highlighted products with creative and engaging merchandise displays.

Marshalltown, Iowa, United States

Edited visual elements and filters in post-production.Simplified project management processes using task management tools.Coordinated a busy schedule of on-site appointments, location shoots, and personal portraiture.Shot, unique, artistic photos through knowledge of composition and photography fundamentals.Stayed up-to-date on industry best practices, trends, and new technologies.Used specialized photographic techniques and materials to develop image concepts.Edited and applied software effects and filters to captured photos.Photoshop, Adobe Video, and printing. Excellent sales and customer service practices.Accommodating LGBTQAI+ Families and Mental Health movements. 100% customer satisfaction, delivering photos and videos in the agreed time. Award-winning Wedding and Portrait Photography.

Marshalltown, Iowa, United States

Managing inventory with a value over $35,000. Built a successful business with over 20,000+ customers. Promoted the company through social media, live events, and other publicity media to increase brand awareness.Maintained high customer satisfaction ratings with a well-trained, empowered team taught to go above and beyond with service.Set and tracked business growth targets.Cultivated strong customer, vendor, and staff relationships by promptly resolving key issues.Kept stock inventory up to date.Oversaw company cash flow and financial aspects of the business.

Montour, Iowa, United States

Oversees all aspects of the foundation from facilities, billing, payroll, and strategic planning. Improved message clarity and distribution, representing the organization at numerous events.Exemplified company mission and values with brand messaging and community outreach.Enforced compliance with applicable state and federal rules and regulations in every department.Forged and maintained relations of trust with shareholders, partners, and external authorities.Maintained and managed company bylaws and governance documentation.Advocacy for the LGBTQAI+ Community. Manage advertising on our website including SEO and Google Ads. Measured marketing programs' impact and adjusted approaches to achieve objectives.Analyzed past and present trends to devise recommendations for future strategies.Incorporated interesting and informative content, resulting in increased shares and followers.Engaged daily with the community using posts, stories, and blogs.Planned programs from start to completion with related deadlines, milestones, and processes.Brought in top candidates by establishing competitive compensation structures and benefits policies.Oversaw evaluation, classification, and rating of occupations and job positions.Crafted marketing material and content in a consistent tone and brand voice.Facilitated product distribution through vendor and service provider contracts.Recommended product modifications for environmental sustainability.Launched and customized products for domestic markets, adapting strategies and messaging.Controlled costs by keeping camp equipment well-maintained and reducing waste.Coordinated logistics for camp opening and closing and ongoing seasonal activities.Kept staff motivated and enthusiastic by cultivating team-oriented culture.Maintained discipline and safety through rule enforcement.Vast experience with spreadsheets, video editing, and photo editing including Photoshop, Procreate, and Adobe software.

Nampa, Idaho, United States

Customer service specialist and trainer.Phlebotomy experience.Handled sensitive customer documents while imputing information for screening.PPE Training for biohazard clean-up.Developed custom learning programs to meet specific training requirements.Facilitated smooth communication between guests and office personnel via messages and intercom notifications.Addressed customer service issues through both analytical, problem-focused strategies and proactive, training-centered approaches.Navigated multiple computer systems and utilized search tools to find information.

Boise, Idaho Area

Mastery of customer service management systems and databases. Oversaw call center employees to ensure customer satisfaction goals were consistently. Analyzed call volume and average call time to monitor Customer Service Representative performance and productivity. Cross-trained and backed up other customer service managers. Effectively managed a high-volume of inbound and outbound customer calls. Trained staff on operating procedures and company services. Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals. Remained up-to-date on the latest technologies and solutions applicable to company products. Supervised the work of 17 team members, offering constructive feedback on their work performance. Trained, coached and mentored staff to ensure smooth adoption of new program. Resolved employment-related disputes through proactive communication.

Assisted imaging team members with product styling, prep, and post-production. Carefullymaintained over $75,000 worth of studio equipment. Recognized as top sales generator,increasing sales level by 70% in 2011 for the studio. Processed an average of 20 transactionseach day in a timely manner. Opened and closed the store, which included counting cashdrawers and making bank deposits. Helped customers select products that best fit theirpersonal needs. Educated customers on product and service offerings. Consulted withcustomers on the latest styles and trends.