Elisabeth M. Email & Phone Number

Bergen Area, Norway

• Responsible for the test environment needs related to the specialist health services in the region of western Norway• Coordinating the use of the test environments activities across projects and operations• Surveying the long term test environment needs• Monitoring and following up reported test environment needs• Technical and functional configuration controls for selected environments• Coordinating the setup of technical test environments

Bergen Area, Norway

• Responsible for the test environments in the bank.• Administration and coordination of the changes and improvements that are implemented in the test environments.• Overseeing quality control for all changes made.• Daily monitoring of the test environments to ensure constant availability.• Follow up on incidents and problems reported in the test environments.• Coordinate deployments to the test environments, and make sure the test environments are consistent, in sync and up to date

Bergen Area, Norway

Consultant for hire as Test Environment Manager with Sparebanken Vest.

Bergen Area, Norway

• Responsible for the test environments for DNB Bank ASA on platforms such as Citrix, Unix, OS & Windows.• Administration and coordination of the changes and improvements that are implemented in the test environments.• Overseeing quality control for all changes made.• Daily monitoring of the test environments to ensure constant availability.• Follow up on incidents and problems reported in the test environments.• Coordinate deployments to the test environments, and make sure the test environments are consistent, in sync and up to date• Monitoring traffic on test servers.• Monthly reporting on the use of the test environments.• Lead weekly status meeting with the client.• Release coordination

Bergen Area, Norway

Operations Manager for the DNB ASA's Online Banking platform, www.dnb.no• Coordinate and follow up changes in the production environment for the client.• Report on the status of the online banking platform in weekly and monthly meetings with the client.• Participate in weekly change meetings with the client.• Follow up ITIL processes such as Incident, Change and Problem, and escalate if necessary.• Follow up operational tasks performed by offshore team.• Release coordination.• Defect Manager

Oslo Area, Norway

• Participated in the testing of the Norwegian versions of various Private Banking Advisor tools, as well as an investment advisory tool for retail banking called Nordea Consulting.• Tested a new pension calculator on nordea.no.• Tested a new Nordic database for allocation of securities.• Responsible for identifying and developing part of the requirements, and test-ing the finished product for a new application on one of the Private Banking advisor tools.• Responsible for the reorganization of the Change Management department's new setup of the SharePoint database.

Luxembourg

• Administrative work, assisted account managers with client related issues such as account opening, Internet banking problems, bookings and data entry.• Liaised daily with clients; organized files and databases; ensured that documen-tation was orderly and up to date; proofread official documents translated to Norwegian; and organized training and prepared manuals for new assistants.• Participated in various projects related to the testing of a new front office platform, and its integration with the Back office system.

Bergen Area, Norway

• Assisted clients over the phone or email with enquiries and questions in regards to car loans, or leasing contracts.

Kleppestø, Bergen Area, Norway

• Customer interaction and assisting clients with account enquiries.

Bergen Area, Norway

• Night security. Control of office buildings to check for open doors and windows, emergency call outs and house alarms.

Master Of Business Administration - Mba, Business Administration & Management

Bachelor Of Arts - Ba, History & Development Studies

Bachelor Of Arts - Ba, History & Development Studies