Elisabeth Rodriguez Email and Phone Number
Elisabeth Rodriguez work email
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Elisabeth Rodriguez personal email
With over 30 years of experience in healthcare operations, benefits administration, and insurance processing, I bring a comprehensive skill set and a patient-centric approach to the table.My passion for delivering exceptional service and innovative solutions within the healthcare sector has driven me to pursue an MBA/MHA, a Certified Medical Assistant credential, and an Electronic Medical Records certification, demonstrating my commitment to lifelong learning and professional development. In my previous roles as a Program Manager at Agilon health and a Manager Service Center at Texas Orthopedics, I successfully implemented strategic changes to scheduling workflow processes, resulting in remarkable improvements in efficiency and customer satisfaction. I also fostered collaboration, enhanced communication, and enabled informed consumer decisions across various healthcare environments.
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Contract Development SpecialistAustin Resource Recovery CenterAustin, Tx, Us
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Venue AttendantAustin City Limits Live At The Moody Theater (Acl Live) May 2023 - PresentAustin, Us• Execute duties as specified in the SST (Standard Service Training), ensuring seamless operation and guest satisfaction during events.• Verify tickets and assist guests with seating locations, ensuring a smooth entry process and optimal guest experience.• Distribute approved handouts and assist with crowd and video/photography control to maintain order and enhance event atmosphere. -
Program ManagerAgilon Health Apr 2023 - Jan 2024Columbs, Oh, Us•Successfully executed plans directed by senior leaders.• I conducted comprehensive quantitative and qualitative analyses to drive performance improvement processes.• Close collaborations with internal teams to plan, develop, and implement new processes, demonstrating my commitment to strategic operations management.• Assisted Marketing Team at on site events to acquire new customers, expand customer and drive business growth. -
Manager Service CenterTexas Orthopedics Nov 2021 - Jun 2022Austin, Tx, Us• I led a team of 25 appointment schedulers, overseeing hiring, evaluations, and disciplinary actions to ensure optimal performance. • Implemented strategic changes to scheduling workflow processes, resulting in a remarkable 35% reduction in appointment scheduling turnaround time.• Collaborated closely with the Director of Patient Services to establish objectives and procedures• Served as a key liaison between the Contact Center and clinical staff, facilitating communication and coordination to improve scheduling processes and optimize resource allocation.• Demonstrated strong leadership and teamwork skills in driving efficiency and delivering exceptional service in a fast-paced environment. -
Project ManagerTcs Aug 2021 - Apr 2022Mumbai, Maharashtra, In• Evaluated metadata for YouTube television shows and movies, optimizing content discovery and enhancing user engagement. • Restructured workflow processes, resulting in a 75% reduction in metadata search time, thereby streamlining operations and improving efficiency. • Achieved stringent Service Level Agreement (SLA) metrics, meeting the 95% threshold required by Google stakeholders.• Demonstrated a commitment to delivering exceptional results and exceeding client expectation -
Account ManagerRapid Radiology, Inc Feb 2020 - Jan 2021Lakeway, Texas, Us• Managed a portfolio of over 100 healthcare client business accounts, fostering strong relationships and ensuring client satisfaction. • Drove a 20% increase in company revenue by proposing additional services.• Expertly resolved issues with high-profile customers, preserving valuable relationships and enhancing brand reputation. • Demonstrated a keen understanding of client needs and market trends to drive successful marketing initiatives and achieve business objectives. -
Team LeadStanford Health Care May 2016 - Jan 2020Palo Alto, California, Us• Developed and implemented strategies that resulted in a 20% improvement in operational efficiency, reducing patient wait times and optimizing resource utilization.• Directed daily operations, resulting in a 10% decrease in staff turnover and a 25% increase in overall productivity levels.• Initiated continuous improvement processes that led to a 30% reduction in medication errors and a 15% improvement in patient outcomes.• Fostered a collaborative environment that boosted team morale, resulting in a 10% increase in employee engagement and professional development opportunities.• Presented regular reports to management, providing insights that contributed to a 5% increase in revenue and informed strategic planning decisions. -
Medical AssistantKaiser Permanente Aug 2000 - Jun 2015Oakland, California, UsProvided comprehensive support in a fast-paced environment at Kaiser Permanente, resulting in a 20% increase in patient satisfaction scores.• Executed clinical tasks including taking vital signs, administering injections, and preparing patients for examinations with 100% adherence to protocols.• Developed and maintained patient records with 99% accuracy, ensuring up-to-date information and proper filing.• Coordinated with healthcare professionals to plan and implement patient care plans, resulting in a 15% improvement in patient recovery rates.• Managed inventory of medical supplies and equipment, reducing waste by 25% and ensuring operational readiness at all times.• Presented health education to patients, resulting in a 30% increase in patient compliance with treatment plans.
Elisabeth Rodriguez Skills
Elisabeth Rodriguez Education Details
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University Of PhoenixBusiness Administration And Management Healthcare -
Devry UniversityHealth Information/Medical Records Technology/Technician
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Devry UniversityHealth Information Technology
Frequently Asked Questions about Elisabeth Rodriguez
What company does Elisabeth Rodriguez work for?
Elisabeth Rodriguez works for Austin Resource Recovery Center
What is Elisabeth Rodriguez's role at the current company?
Elisabeth Rodriguez's current role is Contract Development Specialist.
What is Elisabeth Rodriguez's email address?
Elisabeth Rodriguez's email address is el****@****are.org
What schools did Elisabeth Rodriguez attend?
Elisabeth Rodriguez attended University Of Phoenix, Devry University, Devry University.
What are some of Elisabeth Rodriguez's interests?
Elisabeth Rodriguez has interest in Animal Welfare, Education, Arts And Culture, Health.
What skills is Elisabeth Rodriguez known for?
Elisabeth Rodriguez has skills like Microsoft Word, Outlook, Microsoft Excel, Powerpoint, Customer Service, Customer Satisfaction, Customer Relations, Medical Terminology, Medical Education, Team Building, Hospitals, Inventory Management.
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