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Elisa Birolini is listed as 💪🏼 Team Lead Customer Success Manager 🚀 - Ex Booking.com -Driving Companies Growth Through L&D Initiatives 📈 | Passionate Advocate for Customer Excellence 🌟" at GoodHabitz, a company with 161 employees, based in Arese, Lombardy, Italy. AeroLeads shows a matched LinkedIn profile for Elisa Birolini.
Elisa Birolini previously worked as Team Lead Customer Success Manager at Goodhabitz and Relationship Manager and Coach at Goodhabitz. Elisa Birolini holds Event, Music And Media Management, Bachelor, 1St from London Metropolitan University.
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🖐🏼 Welcome to my professional sphere on LinkedIn! I am Elisa Birolini, a seasoned leader in the realms of customer success, project management, and team coaching. With a robust background that spans continents and industries, I harness a unique blend of strategic thinking, relentless optimism, and a talent for nurturing relationships to drive business growth and team excellence.Here’s what fuels my passion:👀 Curiosity and Innovation: With roots in events and media management from London Metropolitan University, I’ve honed an instinct for experimental and creative solutions that push boundaries and challenge the status quo.💪🏼 Leadership with Purpose: Leading by example, I’ve guided teams to achieve impressive ARR milestones and spearheaded customer success efforts in dynamic, multinational environments.🤷♀️ Cultural Fluency: Fluent in English, Spanish, and Italian, my international experiences have endowed me with a deep appreciation for diverse perspectives, enhancing my ability to connect and collaborate effectively across cultural boundaries.🤝 Empathy and Insight: My career in customer-focused roles has been driven by a profound commitment to understanding and fulfilling the needs of my clients, ensuring they receive maximum value and satisfaction.Currently, I am the pioneering force behind the Customer Success Team at GoodHabitz in Milan, where I spearhead strategies that cement customer loyalty and drive engagement through innovative educational initiatives. My role involves everything from optimizing team performance to developing transformative customer success frameworks.Whether you’re seeking insights into customer success strategies, looking to collaborate on projects that require a blend of technical savvy and creative flair, or simply interested in connecting over innovative ideas, feel free to reach out. Let’s explore how we can make a transformative impact together!📈 Specialties: Customer Success Management, Project Management, Strategic Planning, Multilingual Communication, and Leadership.
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Milan, Lombardy, Italy
Pioneered the Customer Success initiative in Italy, successfully managing a portfolio valued at €1.5 million in annual recurring revenue (ARR). Led efforts to engage and motivate customer employees, resulting in substantial and sustained adoption of our online training courses.Currently leading the Italian Customer Success Team, overseeing €3 million ARR..
Greater Milan Metropolitan Area
Spearheaded the automation of enterprise user onboarding processes in collaboration with marketing and product teams, significantly enhancing customer integration and satisfaction.Championed customer advocacy by coordinating with product managers, engineers, marketers, and creative teams to tailor solutions and ensure comprehensive customer.
Milan, Lombardy, Italy
-Closing Deals and managing the relationships with client and partner stakeholders to ensure satisfaction throughout the project.-Responsible for facilitating the definition of scope, goals and deliverables of projects.-Working closely with the client and internal team to gather, analyze, & document all the detailed solutions requirements, -Responsible for.
Greater Buenos Aires, Argentina
-Responsible for the growth in terms of sales and profitability through proactive management of Premium Accounts -Analyze and drive strategy for clients by leading sales calls, and business reviews. Build custom presentations by preparing key data, historical findings and relevant research.-Work Cross-functional: Constant interface with central teams from.
Milan Area, Italy
-Responsible for informing and consulting accommodation partners in regards to their business performance, market opportunities and industry trends.-Responsible for the acquisition and retention of new partners on Booking.com platform-Empower partners on how to use the system, tools and available products with the goal of optimising their performance on.
Milano
Produce detailed proposals for the international Format event called Taste of Milano (including timelines, venue, suppliers, legal obligations, staffing and budgets)Search and engage sponsorship plans (with brands like Veuve clicquot, Electrolux and many others).Research venue, suppliers and contractors, then negotiated prices and hireManage and coordinate.
London, United Kingdom
Assisting with the tracking of royalties due to internationally renowned artists and songwriters.Assisting with the analysis of artist's and songwriter's royalties.
Other employees you can reach at goodhabitz.com. View company contacts for 161 employees →
Martina Cunockova
Colleague at GoodhabitzBerlin, Berlin, Germany, Germany
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Evert-Jan Van Den Broek
Colleague at GoodhabitzEindhoven, North Brabant, Netherlands, Netherlands
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GM
Guillaume M.
Colleague at GoodhabitzStockholm, Stockholm County, Sweden, Sweden
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JF
Jack Freda
Colleague at GoodhabitzAddlestone, England, United Kingdom, United Kingdom
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Rémi D'Hôtel
Colleague at GoodhabitzGreater Nice Metropolitan Area, France
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Sandra Opić
Colleague at GoodhabitzEindhoven, North Brabant, Netherlands, Netherlands
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JP
Jason Philipsen
Colleague at GoodhabitzUtrecht Area, Netherlands
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MR
Marzia Renna
Colleague at GoodhabitzGessate, Lombardy, Italy, Italy
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SV
Sietske Van Der Meulen
Colleague at GoodhabitzArnhem-Nijmegen Region, Netherlands
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IV
Inge Van Der Burgt
Colleague at GoodhabitzBeek En Donk, North Brabant, Netherlands, Netherlands
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Quick answers generated from the profile data available on this page.
Elisa Birolini works for GoodHabitz.
Elisa Birolini is listed as 💪🏼 Team Lead Customer Success Manager 🚀 - Ex Booking.com -Driving Companies Growth Through L&D Initiatives 📈 | Passionate Advocate for Customer Excellence 🌟" at GoodHabitz.
Elisa Birolini is based in Arese, Lombardy, Italy while working with GoodHabitz.
Elisa Birolini has worked for Goodhabitz, Cloud Academy, Inc., Men At Code, Booking.Com, and Beit Events.
Elisa Birolini's colleagues at GoodHabitz include Martina Cunockova, Evert-Jan Van Den Broek, Guillaume M., Jack Freda, and Rémi D'Hôtel.
You can use AeroLeads to view verified contact signals for Elisa Birolini at GoodHabitz, including work email, phone, and LinkedIn data when available.
Elisa Birolini holds Event, Music And Media Management, Bachelor, 1St from London Metropolitan University.
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